User profile for user: Michael Levin
Michael Levin Author
User level: Level 2
221 points

Waiting for printer to become available

I'm on OS X 10.8.5, and have a USB printer: HP p4015dn. It used to work fine to print. All of a sudden, it shows "Waiting for printer to become available", forever, and will not print. I can successfully print to networked HP printers, but even though I've rebooted the machine, rebooted the printer several times, this one just won't print anymore. I tried creating a new queue to this printer and it pauses when it tries to connect as though it can't communicate with the printer. I've tried putting the USB cable into a different port. No good. Also, no idea if this is a coincidence or not, my Fax modem stopped working - won't send out faxes anymore. What do I do to debug this?

Posted on Nov 10, 2014 1:33 PM

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4 replies
User profile for user: Michael Levin
Michael Levin Author
User level: Level 2
221 points

Nov 11, 2014 9:42 AM in response to Eric Root

Yep, did all that (including resetting the printing system). I can still add new Networked printers and print to them fine, but can't print to this one USB printer (but other computers can, if I move the USB cable). I went to the printer console log and I see


E [10/Nov/2014:16:22:02 -0500] [CGI] File "/usr/libexec/cups/backend/pagesender" has insecure permissions (0100775/uid=0/gid=0).

E [10/Nov/2014:16:22:02 -0500] [CGI] File "/usr/libexec/cups/backend/pdf" has insecure permissions (0100777/uid=0/gid=0).

E [10/Nov/2014:16:22:20 -0500] [CGI] File "/usr/libexec/cups/backend/pagesender" has insecure permissions (0100775/uid=0/gid=0).

E [10/Nov/2014:16:22:20 -0500] [CGI] File "/usr/libexec/cups/backend/pdf" has insecure permissions (0100777/uid=0/gid=0).

E [10/Nov/2014:16:22:37 -0500] [CGI] File "/usr/libexec/cups/backend/pagesender" has insecure permissions (0100775/uid=0/gid=0).

E [10/Nov/2014:16:22:37 -0500] [CGI] File "/usr/libexec/cups/backend/pdf" has insecure permissions (0100777/uid=0/gid=0).

E [10/Nov/2014:16:22:55 -0500] [CGI] File "/usr/libexec/cups/backend/pagesender" has insecure permissions (0100775/uid=0/gid=0).

E [10/Nov/2014:16:22:55 -0500] [CGI] File "/usr/libexec/cups/backend/pdf" has insecure permissions (0100777/uid=0/gid=0).

E [10/Nov/2014:16:23:13 -0500] [CGI] File "/usr/libexec/cups/backend/pagesender" has insecure permissions (0100775/uid=0/gid=0).

E [10/Nov/2014:16:23:13 -0500] [CGI] File "/usr/libexec/cups/backend/pdf" has insecure permissions (0100777/uid=0/gid=0).

E [10/Nov/2014:16:23:31 -0500] [CGI] File "/usr/libexec/cups/backend/pagesender" has insecure permissions (0100775/uid=0/gid=0).

E [10/Nov/2014:16:23:31 -0500] [CGI] File "/usr/libexec/cups/backend/pdf" has insecure permissions (0100777/uid=0/gid=0).

E [10/Nov/2014:17:21:01 -0500] [CGI] File "/usr/libexec/cups/backend/pagesender" has insecure permissions (0100775/uid=0/gid=0).

E [10/Nov/2014:17:21:01 -0500] [CGI] File "/usr/libexec/cups/backend/pdf" has insecure permissions (0100777/uid=0/gid=0).

E [10/Nov/2014:17:21:18 -0500] [CGI] File "/usr/libexec/cups/backend/pagesender" has insecure permissions (0100775/uid=0/gid=0).

E [10/Nov/2014:17:21:18 -0500] [CGI] File "/usr/libexec/cups/backend/pdf" has insecure permissions (0100777/uid=0/gid=0).

E [10/Nov/2014:17:21:36 -0500] [CGI] File "/usr/libexec/cups/backend/pagesender" has insecure permissions (0100775/uid=0/gid=0).

E [10/Nov/2014:17:21:36 -0500] [CGI] File "/usr/libexec/cups/backend/pdf" has insecure permissions (0100777/uid=0/gid=0).

E [10/Nov/2014:17:21:54 -0500] [CGI] File "/usr/libexec/cups/backend/pagesender" has insecure permissions (0100775/uid=0/gid=0).

E [10/Nov/2014:17:21:54 -0500] [CGI] File "/usr/libexec/cups/backend/pdf" has insecure permissions (0100777/uid=0/gid=0).

E [10/Nov/2014:17:22:11 -0500] [CGI] File "/usr/libexec/cups/backend/pagesender" has insecure permissions (0100775/uid=0/gid=0).

E [10/Nov/2014:17:22:11 -0500] [CGI] File "/usr/libexec/cups/backend/pdf" has insecure permissions (0100777/uid=0/gid=0).

E [10/Nov/2014:17:22:29 -0500] [CGI] File "/usr/libexec/cups/backend/pagesender" has insecure permissions (0100775/uid=0/gid=0).

E [10/Nov/2014:17:22:29 -0500] [CGI] File "/usr/libexec/cups/backend/pdf" has insecure permissions (0100777/uid=0/gid=0).

E [11/Nov/2014:10:57:40 -0500] Unknown directive BrowseOrder on line 22 of /private/etc/cups/cupsd.conf.

E [11/Nov/2014:10:57:40 -0500] Unknown directive BrowseAllow on line 23 of /private/etc/cups/cupsd.conf.

E [11/Nov/2014:10:57:49 -0500] [cups-deviced] PID 71814 (pdf) stopped with status 86!

E [11/Nov/2014:10:58:02 -0500] [cups-deviced] PID 71840 (pdf) stopped with status 86!

E [11/Nov/2014:10:58:20 -0500] [cups-deviced] PID 71866 (pdf) stopped with status 86!

E [11/Nov/2014:10:58:37 -0500] [cups-deviced] PID 71887 (pdf) stopped with status 86!

E [11/Nov/2014:10:58:55 -0500] [cups-deviced] PID 71910 (pdf) stopped with status 86!

E [11/Nov/2014:10:59:12 -0500] [cups-deviced] PID 71931 (pdf) stopped with status 86!

E [11/Nov/2014:10:59:36 -0500] [cups-deviced] PID 71968 (pdf) stopped with status 86!

E [11/Nov/2014:10:59:42 -0500] [cups-deviced] PID 71987 (pdf) stopped with status 86!

E [11/Nov/2014:11:00:47 -0500] [cups-deviced] PID 72046 (pdf) stopped with status 86!

E [11/Nov/2014:11:16:10 -0500] [cups-deviced] PID 72379 (pdf) stopped with status 86!


does this mean anything to anyone?

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Waiting for printer to become available

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