bradido

Q: Performance issues since upgrade

I am on a late 2011 MacBook Pro and am having severs performance issues since upgrading to Mavericks. I fear my issues may be related to company installed anti-virus (which I cannot remove), but I was hoping someone could look over my EtreCheck for other potential solutions.


One really odd issue I am having, which I cannot seem to find good information for on Google, is at least 4-5 times a day my Mac just stops. No beach ball, no anything, for about 1-5 minutes. Then it's fine. Maybe just me grasping at straws, but it seems related to a when webpage loads a bunch of images? I always use Safari btw, but testing other browsers, like Chrome & Firefox, it happens as well.

 

I have also removed TotalFinder and have noticed no improvement and still have the above issue.

 

Thanks in advance!

 

Here is my EtreCheck:

Problem description:

slow performance on Mavericks

 

EtreCheck version: 2.0.11 (98)

Report generated November 11, 2014 at 8:51:26 AM EST

 

Hardware Information: ℹ️

  MacBook Pro (17-inch, Late 2011) (Verified)

  MacBook Pro - model: MacBookPro8,3

  1 2.5 GHz Intel Core i7 CPU: 4-core

  8 GB RAM Upgradeable

  BANK 0/DIMM0

  4 GB DDR3 1333 MHz ok

  BANK 1/DIMM0

  4 GB DDR3 1333 MHz ok

  Bluetooth: Old - Handoff/Airdrop2 not supported

  Wireless:  en1: 802.11 a/b/g/n

 

Video Information: ℹ️

  Intel HD Graphics 3000 - VRAM: 512 MB

  AMD Radeon HD 6770M - VRAM: 1024 MB

  Color LCD 1920 x 1200

  LED Cinema Display 1920 x 1200

 

System Software: ℹ️

  OS X 10.9.5 (13F34) - Uptime: 0:46:22

 

Disk Information: ℹ️

  APPLE HDD HTS727575A9E362 disk0 : (750.16 GB)

  S.M.A.R.T. Status: Verified

  EFI (disk0s1) <not mounted> : 210 MB

  Macintosh HD (disk0s2) /  [Startup]: 749.30 GB (256.69 GB free)

  Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

 

  MATSHITADVD-R   UJ-8A8

 

USB Information: ℹ️

  Apple Inc. FaceTime HD Camera (Built-in)

  Fitbit Inc. Fitbit Base Station

  Apple Inc. BRCM2070 Hub

  Apple Inc. Bluetooth USB Host Controller

  Apple Inc. Apple Internal Keyboard / Trackpad

  Apple, Inc. Keyboard Hub

  Apple, Inc Apple Keyboard

  Tablet PTZ-630

  Logitech Logitech USB Headset

  Apple Inc. Display iSight

  Apple Inc. Apple LED Cinema Display

  Apple Inc. Display Audio

  Apple Computer, Inc. IR Receiver

 

Firewire Information: ℹ️

  Iomega HDD unknown_device 800mbit - 800mbit max

  S.M.A.R.T. Status: Verified

  disk1s1 (disk1s1) <not mounted> : 32 KB

  Iomega HDD (disk1s3) /Volumes/Iomega HDD : 500.04 GB (22.88 GB free)

  Files (disk1s5) /Volumes/Files : 499.90 GB (416.87 GB free)

 

Thunderbolt Information: ℹ️

  Apple Inc. thunderbolt_bus

 

Gatekeeper: ℹ️

  Anywhere

 

Kernel Extensions: ℹ️

  /Library/Application Support/Symantec/Protector

  [not loaded] com.symantec.kext.protector.panther (1.0f5) Support

  [not loaded] com.symantec.kext.protector.tigerplus (1.0f5) Support

 

  /Library/StartupItems/SymAutoProtect

  [loaded] com.Symantec.kext.SAVAPComm (11.0.6) Support

 

  /System/Library/Extensions

  [loaded] com.Cycling74.driver.Soundflower (1.5.1) Support

  [loaded] com.InnovationTechnology.driver.ComputerAudio (1.01 - SDK 10.7) Support

  [not loaded] com.cisco.nke.ipsec (2.0.1) Support

  [not loaded] com.wacom.kext.wacomtablet (6.3.7 - SDK 10.8) Support

 

Startup Items: ℹ️

  CiscoVPN: Path: /System/Library/StartupItems/CiscoVPN

  NortonMissedTasks: Path: /Library/StartupItems/NortonMissedTasks

  SMC: Path: /Library/StartupItems/SMC

  SymAutoProtect: Path: /Library/StartupItems/SymAutoProtect

  SymProtector: Path: /Library/StartupItems/SymProtector

  Startup items are obsolete and will not work in future versions of OS X

 

Launch Agents: ℹ️

  [not loaded] com.adobe.AAM.Updater-1.0.plist Support

  [loaded] com.adobe.CS5ServiceManager.plist Support

  [loaded] com.google.keystone.agent.plist Support

  [running] com.jamfsoftware.jamf.agent.plist Support

  [loaded] com.oracle.java.Java-Updater.plist Support

  [running] com.symantec.quickmenu.application.plist Support

  [running] com.wacom.wacomtablet.plist Support

  [running] net.juniper.pulsetray.plist Support

 

Launch Daemons: ℹ️

  [loaded] com.adobe.fpsaud.plist Support

  [running] com.fitbit.fitbitd.plist Support

  [running] com.fitbit.galileod.plist Support

  [loaded] com.google.keystone.daemon.plist Support

  [running] com.jamfsoftware.jamf.daemon.plist Support

  [not loaded] com.jamfsoftware.startupItem.plist Support

  [loaded] com.jamfsoftware.task.1.plist Support

  [loaded] com.microsoft.office.licensing.helper.plist Support

  [loaded] com.oracle.java.Helper-Tool.plist Support

  [loaded] com.oracle.java.JavaUpdateHelper.plist Support

  [loaded] com.rogueamoeba.instanton-agent.plist Support

  [running] net.juniper.AccessService.plist Support

  [loaded] net.juniper.UninstallPulse.plist Support

 

User Launch Agents: ℹ️

  [loaded] com.valvesoftware.steamclean.plist Support

  [running] ws.agile.1PasswordAgent.plist Support

 

User Login Items: ℹ️

  gfxCardStatus Application (/Users/[redacted]/Downloads/gfxCardStatus.app)

  Dropbox Application (/Applications/Dropbox.app)

  Microsoft Database Daemon Application (/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app)

  cdn Volume (/Volumes/cdn)

  TotalFinder Application (/Applications/TotalFinder.app)

  SAVDiskMountNotify Application (/Library/Application Support/Symantec/AntiVirus/SAVDiskMountNotify.app)

  ScanNotification Application (/Library/Application Support/Symantec/AntiVirus/ScanNotification.app)

  SymSecondaryLaunch Application (/Library/Application Support/Norton Solutions Support/Scheduler/SymSecondaryLaunch.app)

 

Internet Plug-ins: ℹ️

  OfficeLiveBrowserPlugin: Version: 12.3.6 Support

  Flash Player: Version: 15.0.0.189 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.223

  AdobePDFViewer: Version: 10.0.2 Support

  Unity Web Player: Version: UnityPlayer version 4.5.4f1 - SDK 10.6 Support

  googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support

  AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 Support

  iPhotoPhotocast: Version: 7.0

  DirectorShockwave: Version: 11.5.9r620 Support

  QuickTime Plugin: Version: 7.7.3

  FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support

  Silverlight: Version: 4.0.60310.0 Support

  MeetingJoinPlugin: Version: (null) - SDK 10.6 Support

  net.juniper.DSSafariExtensions: Version: (null) Support

  Default Browser: Version: 537 - SDK 10.9

  Flip4Mac WMV Plugin: Version: 2.3.1.2 Support

  o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support

  WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.2 Support

  SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 Support

  JavaAppletPlugin: Version: Java 7 Update 71 Check version

  WacomNetscape: Version: 2.1.0-1 - SDK 10.8 Support

 

User Internet Plug-ins: ℹ️

  SOEWebInstaller: Version: 1.0 - SDK 10.5 Support

  Aspera Web 3.1.2.72265: Version: (null) - SDK 10.6 Support

 

Safari Extensions: ℹ️

  1Password

  Adblock Plus

  Reddit Enhancement Suite

 

3rd Party Preference Panes: ℹ️

  Flash Player  Support

  Flip4Mac WMV  Support

  Java  Support

  MacFUSE  Support

  SymAutoProtect

  Symantec\nQuickMenu  Support

  WacomTablet  Support

 

Time Machine: ℹ️

  Skip System Files: NO

  Mobile backups: ON

  Auto backup: YES

  Destinations:

  Iomega HDD [Local]

  Total size: 500.04 GB

  Total number of backups: 37

  Oldest backup: 2014-10-14 14:11:11 +0000

  Last backup: 2014-11-11 13:27:48 +0000

  Size of backup disk: Excellent

  Backup size 500.04 GB > (Disk size 0 B X 3)

 

Top Processes by CPU: ℹ️

      36% com.apple.WebKit.Plugin.64

      34% SymAutoProtect

      13% WindowServer

      9% Unity

      4% Activity Monitor

 

Top Processes by Memory: ℹ️

  455 MB Safari

  361 MB com.apple.WebKit.Plugin.64

  292 MB Unity

  77 MB com.apple.WebKit.Networking

  77 MB com.apple.WebKit.WebContent

 

Virtual Memory Information: ℹ️

  2.08 GB Free RAM

  2.39 GB Active RAM

  1.34 GB Inactive RAM

  1.40 GB Wired RAM

  1.11 GB Page-ins

  5.54 GB Page-outs

MacBook Pro, OS X Mavericks (10.9.5)

Posted on Nov 11, 2014 6:11 AM

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