Can't Install Mac OS X 10.8 after erase

I bought a used MacBook Air last year from another region here in Ghana. And the man re-installed Mac OS X 10.8 for me. And I typed my apple ID I have been using on my iPhone and everything has been moving smoothly until I mistakenly 'Erased' my entire 'Macintosh HD'. So I followed some instructions from Apple holding the 'Option' button and etc. But finally, after I type in my apple ID and password in Utilities, I get the error "This item is temporarily unavailable. Please try again later". I have tried again later with other WiFI networks and what not. But still.

Posted on Nov 11, 2014 8:37 AM

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94 replies

Oct 31, 2015 10:49 AM in response to ho lun

Let's back up a bit. There are spelling errors in your post. It's not aupport, it should have been support. More importantly, the error isn't 202F, it's 2002F. That error is specifically what you're having trouble with. That is, you can't perform an Internet Recovery startup.


Normally, using a wired Ethernet connection fixes this since you then have a straight, already established Ethernet connection going for all other devices using that router, and not having to login wirelessly. More information on performing an Internet Recovery, or normal Recovery here:


OS X: About OS X Recovery - Apple Support


If none of this helps, restart and immediately hold down Command+Option+P+R . Keep holding the keys through two or three startup chimes. Release the keys and try again. If that fails to allow a connection, you may need to take it to a Apple Store and have a Genius staff member look it over.

Oct 31, 2015 11:37 AM in response to Kurt Lang

Thanks! I tried your method but when I log in by option + com + R again the screen always asking me to select a wifi network not automatically connect to my wired Ethernet. I have checked the cable and Ethernet surely work as I log in by com + R n turn off the wifi safari can still connect to Internet. What's wrong? Can help? thanks

Nov 1, 2015 6:52 AM in response to ho lun

Thank you. I just wanted to be sure we were talking about a Mac that was capable of an Internet Recovery startup. Since it came with Lion, it is.


Just to try one more time, write down the password for your wireless access. Restart in Internet Recovery Mode ( Command+Option+R ). Choose your network name from the wireless symbol and enter the password. Can you get to the work screen that way? It's a simple screen with just four choices.


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Can't Install Mac OS X 10.8 after erase

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