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peterfinbar

Q: How can I get the remote to work, does it need to be activated?

I purchased a new Apple TV , but I cannot get the remote to work, could it be faulty or is there an activation that needs to be completed?

Posted on Nov 12, 2014 11:20 AM

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Q: How can I get the remote to work, does it need to be activated?

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  • by Winston Churchill,

    Winston Churchill Winston Churchill Nov 12, 2014 2:02 PM in response to peterfinbar
    Level 10 (103,375 points)
    Apple TV
    Nov 12, 2014 2:02 PM in response to peterfinbar

    Welcome to the Apple Community.

     

    Your Apple TV may have become paired with another remote. Hold the remote close to and pointed at the Apple TV, hold down the menu and Rewind buttons together for 6 seconds or until you see a broken chain icon on screen.