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Nov 14, 2014 6:15 AM in response to Adommoda_31by pedro d,Hello there, Adommoda_31.
The following Knowledge Base article provides the methods on how to gather the serial number and other information from your iOS device:
Find the serial number and other information for your iPhone, iPad, and iPod touch - Apple Support
If you continue to have issues activating your phone, this additional article provides a great resource of helpful information:
Get help activating your iPhone - Apple Support
Thanks reaching out to Apple Support Communities.
Cheers,
Pedro.
