HT201274: Erase all content and settings on your iPhone, iPad, iPod touch, or Apple Watch
Learn about Erase all content and settings on your iPhone, iPad, iPod touch, or Apple Watch
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Helpful answers
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Nov 12, 2014 4:51 PM in response to michaelsmiles1by Niel,Click here and follow the instructions. If the computer originally shipped with Mac OS X 10.6.8 or earlier, when you reach step 5, insert its original disk, restart with the C key held down, use the Disk Utility to erase the internal drive, and install a fresh OS.
You'll be given the option to migrate your data after the installation.
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Nov 12, 2014 4:58 PM in response to Nielby michaelsmiles1,thank you. your information was helpful but there is one thing i forgot to mention. i don't have the original disk.
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