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iTunes won't show Apple TV in devices

So? Can't restore ATV's anymore through iTunes?

Moble Me Apple ID-OTHER, Mac OS X (10.7.1)

Posted on Nov 12, 2014 3:31 PM

Reply
1 reply

Nov 14, 2014 6:51 AM in response to aussiedee77

Hi aussiedee77,


Thanks for visiting Apple Support Communities.


It sounds like you may be connecting your Apple TV to a computer in order to restore it using iTunes.


If the Apple TV doesn't appear in iTunes, start with these troubleshooting tips:

Some micro-USB cables that are bundled with products or accessories may only support charging those products (and not transmitting data) or they may work only with the product with which they were sold. Using one of these cables to restore your Apple TV may cause the issues above.

To resolve these issues, please try these basic restore steps first. If the issue persists, continue with the following advanced troubleshooting steps.

  1. Temporarily disconnect any unnecessary USB devices from your computer, leaving only your Apple TV, the micro-USB cable, and a keyboard and mouse, if necessary.
  2. Restart your computer and try to restore again.
  3. If the issue persists, try using a different micro-USB cable if possible. If you don’t have another micro-USB cable, your local Apple Retail Store or Apple Authorized Service Provider can assist you in restoring your Apple TV.

From:


Apple TV: Unable to restore using iTunes - Apple Support


Best Regards,


Jeremy

iTunes won't show Apple TV in devices

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