Level 1

0 points

Mac stuck on white screen after software update

I updated to snow leopard and then then to 10.6.8. After the updates had installed, my computer restarted and now it's stuck on a white screen. No key shortcuts work at all, I've tried. None of them work. Every time I try to turn it on it's just frozen on a blank white screen. Twice it's gone to the apple logo and been able to start up after 20 or so minutes of being on the white screen but each time it froze. I don't know what to do.

MacBook, Mac OS X (10.6.8)

Posted on Nov 12, 2014 6:25 PM

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3 replies

Level 8

36,058 points

Nov 13, 2014 9:08 PM in response to -chip

Have you tried booting the MacBook from the install DVD and see if the

Disk Utility there could check/repair the hard disk drive? Could be there

is a problem in the hardware, if nothing else (troubleshooting) works out.

Good luck & happy computing! 🙂

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Level 10

685,293 points

Nov 14, 2014 7:57 AM in response to -chip

There have been problems with the Apple servers not linking to support articles, so some links may not load the first time.

Startup - Gray, Blue or White screen at boot, w/spinner/progress bar

Startup – Computer Stops or Delays

Startup Issues - Resolve

Startup Issues - Resolve (2)

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Level 1

0 points

Nov 14, 2014 8:27 PM in response to -chip

Thanks for the answers. My computer did start up eventually and I updated to Yosemite and now all problems seems to be gone. Thank you.

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Mac stuck on white screen after software update

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