8 Replies Latest reply: Oct 20, 2006 4:05 AM by mrtotes
John White10 Level 1 (5 points)
My snowball iMac will not start. We did a security upgrade and when we restarted it was really slow so we did the disk utilities stuff and it said we had some problems. We then went to the instal disk to do more utility stuff and it would boot but then just freeze. Now when it boots up from the DVD it sits at a gray screen like it should with the apple logo and the loading circle at the bottom, after about 58 seconds, the apple turns into a circle with a line through it and the loading circle keeps spinning. What would cause this? If we try to boot w/o the DVD it sits in gray for a long time and then just flashes the ?/folder thing on the screen.

If you have any ides that could help us that would be great.

Office iMac Home G5, Mac OS X (10.4)