I redeemed a $15 dollar iTunes gift card but when I go to purchase something under $10 it says I do not have enough money

I Just redeemed my gift card that is $15. I want to purchase some Life Points in Sims Free Play that is $2.99 but I'm told that I have an insufficient amount of money'!! Why is this happening? Can someone tell me how to fix this

iPad Mini, iOS 8

Posted on Nov 13, 2014 3:30 PM

Reply
1 reply

Nov 14, 2014 12:18 AM in response to Nancy_Scanlan

What does the balance on your account show as e.g. did you owe iTunes money and/or have pre-orders or auto-renewing subscriptions that were due that took some of the money from your balance ? My balance shows, for example, at the bottom of the Featured tab in the App Store app on my iPad below my id - and have you tried tapping on your id there and logging out and then logged back in to see if you balance changes ?

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I redeemed a $15 dollar iTunes gift card but when I go to purchase something under $10 it says I do not have enough money

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