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I forgot my securaty question and backup mail

hi...i forgot my securaty question and backup mail 😟


<Re-Titled By Host>

iPhone 6, iOS 8.1

Posted on Nov 14, 2014 5:03 AM

Reply
2 replies

Nov 16, 2014 8:44 AM in response to mahyarbax

Hi there mahyarbax,


According to the article below, you may need to contact Apple Support at this point.


If you forgot the answers to your Apple ID security questions


If you can't reset your security questions

Contact Apple Support in either of these circumstances:

  • You don't see the link to send a reset email, which means you don't have a rescue address.
  • You see the link to send a reset email, but you don't have access to email at the rescue address.


A temporary support PIN isn't usually required, but Apple may ask you to generate a PIN if your identity needs to be verified.


-Griff W.

I forgot my securaty question and backup mail

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