IPOD CORRUPTED (error 1415) HELP!

My iPod also says corrupted, but it doesn't say 1415. I t just keeps telling me to restore, and I do, and it tells me it's corrputed even after the restore is successful... i have NO idea what to do...

are you using an itunes 7.0.0.70, or an itunes 7.0.1.8, colonelby? to check, go "help > about itunes" and wait for the version number to scroll up from the bottom of the screen.

if you've got a 7.0.0.70, first try an upgrade to 7.0.1.8:

iTunes 7.0.1.8 Installer

if you still get the 1415 when using 7.0.1.8, let's get your iPod Updater logs to the Apple engineers for a look.

Open this folder:

C:\Documents and Setings\yourusername\Application Data\Apple Computer\iTunes\iPod Updater Logs

(You may need to show hidden files in order to see the Application Data folder and the folders inside it. Open up My Computer, and in the Tools menu, choose "Folder Options..." Then go to the View tab, and then in the "Advanced settings", select "Show hidden files and folders.")

Send the files inside the iPod Updater logs folder as attachments to this email address.

In the email to Roy, be sure to include the following information:

- A link to the thread on Apple Discussions where the issue is being discussed
- The username you are using in the thread
- The version of iTunes you are using or trying to use
- A concise description of the issue you are seeing
- The exact text of the error message you are seeing

> My iPod also says corrupted, but it doesn't say 1415.

I t just keeps telling me to restore, and I do, and
it tells me it's corrputed even after the restore is
successful... i have NO idea what to do...

You may want to try formatting the iPod, as described in my earlier post. If that doesn't work, see if changing the drive letter helps
http://docs.info.apple.com/article.html?artnum=93499

CG

> In my case, there is no 'enable disk use' option, nor

can I format nor delete the partitions. Well, I can
format the lone partition as NTFS, but I don't think
the iPod would be happy with it. The iPod was
previously in mac format, and it's a 40GB. Is it
useable at all in Windows?

Unfortunately, no, the Windows OS does not have the capability of reading a disk (that includes an iPod) that is in a Mac OS format (such as HFS+). An iPod formatted for Windows can be used on a Windows PC or a Mac. An iPod formatted for Mac can only be used with a Mac. I do believe someone told me that there is a software application available that lets a Windows PC into a Mac formatted disk without forcing you to reformat it, but I don't remember what it's called, nor do I know if it will allow you to add music to the iPod, rather than just importing off of it. That's something that might be worth googling.

Also, since there's no "enable disk use" option, you may want to try just plain forcing the iPod into disk mode, and then seeing if you're able to format or restore it.
http://docs.info.apple.com/article.html?artnum=93651

CG

Unfortunately, no, the Windows OS does not have the
capability of reading a disk (that includes an iPod)
that is in a Mac OS format (such as HFS+). An iPod
formatted for Windows can be used on a Windows PC or
a Mac. An iPod formatted for Mac can only be used
with a Mac. I do believe someone told me that there
is a software application available that lets a
Windows PC into a Mac formatted disk without forcing
you to reformat it, but I don't remember what it's
called, nor do I know if it will allow you to add
music to the iPod, rather than just importing off of
it. That's something that might be worth googling.

Also, since there's no "enable disk use" option, you
may want to try just plain forcing the iPod into disk
mode, and then seeing if you're able to format or
restore it.
http://docs.info.apple.com/article.html?artnum=93651

CG

I know that.

I can see the partition in Disk Administrator, but I can't alter or rewrite the partition table. Thus, I am stuck with a single 40GB partition that I can't format any other way than NTFS which the iPod will not support, unless I want to use it as an expensive external drive. I wasn't trying to use its HFS filesystem from Windows. I know that can't be natively done without a something like MacDrive or some other HFS filesystem driver.

I was assuming the restoration method would treat the iPod as being in an unknown state and reformat things appropriately. If this is not the case, how then do I use a 40GB iPod from Windows without third party software? Or can I?

While waiting for some "official troubleshooting" from Apple, you may want to try some of these first, and then see if iTunes will allow you to restore. Although, I'm confused... your post says Windows XP and you're posted in a Mac format. These will work on either platform:

Connect the iPod and wait for it to appear in iTunes.
When it does, click on the iPod name.
Then, click on the small triangle to the left of the iPod.
Click on "music"
You should now be looking at what (if anything) is on the iPod
Click Edit > Select All
Click Edit > Clear
Then, go back to the 'summary' tab and try to restore the iPod.

IF THAT DOESN'T WORK:
In the 'summary' tab, click the option to enable disk use
Click apply
Try the restore again

IF THAT DOESN'T WORK (Windows only):
Quit iTunes
Click on Start, right click on My Computer and click on Manage
Wait for the computer to connect to the Logical Disk
It should have your iPod listed under the 'C' drive
Right click on the iPod and click on format
The settings should be as follows:
-Volume Label = iPod
-File System = FAT32
-Allocation unit size = default
The other options should be unchecked
Click OK to start the format
See if you can restore the iPod when it's done.

The Mac's counterpart:
Connect the iPod while in disk mode.
Open Applications -> Utilities -> Disk Utility
Click on the iPod's disk (it's marked with an orange USB icon)
Click the erase tab
Choose Mac OS Extended (Journaled)
Uncheck the option to install Mac OS 9 driver
Click on erase
Then try to restore the iPod.

CG

I get the same error trying to restore my iPod.

IF THAT DOESN'T WORK:
In the 'summary' tab, click the option to enable disk
use
Click apply
Try the restore again

IF THAT DOESN'T WORK (Windows only):
Quit iTunes
Click on Start, right click on My Computer and click
on Manage
Wait for the computer to connect to the Logical Disk
It should have your iPod listed under the 'C' drive
Right click on the iPod and click on format
The settings should be as follows:
-Volume Label = iPod
-File System = FAT32
-Allocation unit size = default
The other options should be unchecked
Click OK to start the format
See if you can restore the iPod when it's done.

In my case, there is no 'enable disk use' option, nor can I format nor delete the partitions. Well, I can format the lone partition as NTFS, but I don't think the iPod would be happy with it. The iPod was previously in mac format, and it's a 40GB. Is it useable at all in Windows?


PowerBook G4

Same deal...ipod skips to the next song(s) and these are songs I purchasesd via ITMS. 😟 Tried to restore but get the message on my PC listed above. This is a shame that you cannot get any help on this issue and you have to post to a forumn while life goes by. Seems to be linked to the newest ITunes upgrade 7.0.2.16. Apple please send out the fix.

royb AT apple DOT com

I have the same issue - error 1415. Won't update - error says ipod corrupted. IPod plays fine just can't connect/update.

I sent this. How long will it take to respond?

my ipod was fine yesterday i turn it on today and it wont play. i then tried to restore it through itunes and it says something about 'unknown error (1415)' how can i sort it out?