Hi Guys! (SECURITY QUESTION)

i forgot my apple id security question. and i dont even have rescue email to reset my security question. what should i do? thans in advance for the help

iPhone 4, iOS 7.0.4

Posted on Nov 14, 2014 11:16 PM

Reply
1 reply

Nov 15, 2014 12:32 AM in response to Ianolgario

If you only have one security question on your account then you should be able to reset it yourself : http://support.apple.com/en-us/HT6170


If you have more than one (you won't be able to add a rescue email address until you can answer your questions) then you will have to contact Support in your country to get them reset.


Contacting Apple about account security : http://support.apple.com/en-us/HT5699


If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html


When they've been reset you can then add a rescue email address for potential future use : http://support.apple.com/en-us/HT201356

Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

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