AggelakasK

Q: Adwaremedic is it safe ?

Hello everyone .. I would like to ask if the adwaremedic program is the safest way to remove adware from the mac. Lately I m having some pop up advertisements from a specific site called mac keeper. I have no idea how this ad came up since I am not downloading torrents nor visiting any suspicious site .

So is this the only way to permanently remove the adware? Is it safe , since this is a third party program? Thanks in advance everyone

Posted on Nov 16, 2014 3:22 AM

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Q: Adwaremedic is it safe ?

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  • by Jules237,

    Jules237 Jules237 Jul 22, 2015 10:23 AM in response to ~Bee
    Level 1 (4 points)
    Wireless
    Jul 22, 2015 10:23 AM in response to ~Bee

    Hi Bee,

     

    You mentioned I need to uninstall and quit using uTorrent.  I don't even know what that is.  I tried to find that on my computer, but couldn't.  I admit that I tried to download an audiobook from the internet, which is how this whole mess began.  But it happened once, and I've certainly learned my lesson.  If there is still some application on my computer that I need to uninstall, please tell me how to find it if you can.  And I don't have a clue what AppAS is.  I will play around on here and see if I can find it.  Thanks.

  • by thomas_r.,

    thomas_r. thomas_r. Jul 22, 2015 10:51 AM in response to Jules237
    Level 7 (30,944 points)
    Mac OS X
    Jul 22, 2015 10:51 AM in response to Jules237

    Jules237 wrote:

     

    I don't have a clue what AppAS is.

     

    That's a component of the Genieo adware. I'm not sure if you had already tried removing it or not, or if you did, how you did it... if you're not sure whether it was completely removed, try the free Malwarebytes Anti-Malware for Mac, which has now replaced AdwareMedic.

     

    (Fair disclosure: I am affiliated with Malwarebytes.)

  • by Linc Davis,

    Linc Davis Linc Davis Jul 22, 2015 12:23 PM in response to Jules237
    Level 10 (208,037 points)
    Applications
    Jul 22, 2015 12:23 PM in response to Jules237

    The instructions for removing "InstallMac" variants (of which you've installed at least one) are on page 10 of this thread. You should never use any kind of "anti-virus" or "anti-malware" software, even though it may be advertised on this site.

  • by thomas_r.,

    thomas_r. thomas_r. Jul 22, 2015 12:26 PM in response to Linc Davis
    Level 7 (30,944 points)
    Mac OS X
    Jul 22, 2015 12:26 PM in response to Linc Davis

    Linc Davis wrote:

     

    You should never use any kind of "anti-virus" or "anti-malware" software, even though it may be advertised on this site.

     

    If anyone is uncertain what to do at this point, discuss it with an Apple support tech. They will steer you in the right direction, whether that is Apple's adware removal document, my company's Malwarebytes Anti-Malware for Mac app or something else entirely. Apple techs are seeing a lot of problems like these right now, and know how to handle them. They should be considered the authorities in the case of conflicting advice from strangers on a forum like this one.

  • by petermac87,

    petermac87 petermac87 Jul 22, 2015 12:41 PM in response to thomas_r.
    Level 5 (7,402 points)
    Jul 22, 2015 12:41 PM in response to thomas_r.

    By the time I read Linc's post, I could have use AdwareMedic to checkmand remove and Malware from our Studio Macs as I have done so successfully in the past. I personally endorse it, even though I know that a small minority don't.

     

    Cheers

     

    Pete

  • by petermac87,

    petermac87 petermac87 Jul 23, 2015 3:09 AM in response to Linc Davis
    Level 5 (7,402 points)
    Jul 23, 2015 3:09 AM in response to Linc Davis

    Linc Davis wrote:

     

    The instructions for removing "InstallMac" variants (of which you've installed at least one) are on page 10 of this thread. You should never use any kind of "anti-virus" or "anti-malware" software, even though it may be advertised on this site.

    How come your post was edited after the 15 minutes yet not marked as 'Edited' by the hosts?

    That's odd!

     

    Pete

  • by jonsmith77,

    jonsmith77 jonsmith77 Jul 23, 2015 7:00 AM in response to Linc Davis
    Level 1 (5 points)
    iPhone
    Jul 23, 2015 7:00 AM in response to Linc Davis

    Hi Link,

     

    I was Just online using google chrome, looking for a baby accessory, clicked on a link and now I cannot access the internet via google chrome browser.

     

    Every time you refresh or use another tab, or type an address in the tool bar, a blue page loads up with a square sad face and this sentence:-

     

    "Aw Snap ... something went wrong while displaying this webpage, To continue reload or go to another page. If your seeing this frequently try these suggestions"

     

    I immediately any through your instructions re:- /Library/LaunchDaemons - Go-Go to folder etc. there was nothing inside this folder

     

    I also scanned using Adware medic - nothing came up.

     

    I am using safari for this and that seemed fine - possible one pop up.

     

    Looking forward to receiving your advice to solve this problem

     

    best

     

    Jon

  • by Linc Davis,

    Linc Davis Linc Davis Jul 24, 2015 4:32 PM in response to Linc Davis
    Level 10 (208,037 points)
    Applications
    Jul 24, 2015 4:32 PM in response to Linc Davis

    Apple doesn't endorse any third-party "anti-virus" or "anti-malware" product. Here and here are its general statements about malware protection, and here are its instructions for removing the most common types of ad-injection malware. None of those support pages mentions "anti-malware" products.

    No software is going to save you from the consequences of unsafe online behavior. Caution is the only reliable defense against malware attack.

    You should not, of course, rely only on my opinion.

     

    <Edited by Host>

  • by thomas_r.,

    thomas_r. thomas_r. Jul 24, 2015 8:13 AM in response to Linc Davis
    Level 7 (30,944 points)
    Mac OS X
    Jul 24, 2015 8:13 AM in response to Linc Davis

    Linc, you're taking my words out of context and trying to make them say what you want them to say. Those are all old quotes, applying to specific things, all pulled from posts long before Malwarebytes Anti-Malware for Mac even existed. If you were even-handed with your searches, you would also be able to find cases where I have recommended anti-virus software, based on the specific situation, the anti-virus software in question and the malware climate at the time.

     

    Further, I know you're already perfectly aware of this. We have had disagreements before when, due to the malware climate and anti-virus software available at the time, I did recommend that people use anti-virus software. I find it difficult to believe that you don't recall those numerous events, which means you are knowingly misrepresenting my beliefs.

     

    The question of whether or not to use of anti-virus software is a controversial topic, and one that cannot ever have a definitive answer. All answers MUST depend on what the current malware threats are and what the characteristics of currently available anti-virus software are. At times, I have certainly recommended against anti-virus software, and at times I have recommended the use of some specific anti-virus programs.

     

    Since the current climate mostly only includes the threat of adware, I currently recommend the use of tools that are good at detecting and removing adware. And I don't believe it to be an exaggeration at all to say that my own software, formerly AdwareMedic and now Malwarebytes Anti-Malware for Mac, is the only truly effective tool that is available in that arena.

  • by Ronda Wilson,

    Ronda Wilson Ronda Wilson Jul 24, 2015 11:26 AM in response to jonsmith77
    Level 8 (41,572 points)
    Jul 24, 2015 11:26 AM in response to jonsmith77

    post.user_wrote.label:

     

    I was Just online using google chrome, looking for a baby accessory, clicked on a link and now I cannot access the internet via google chrome browser.

     

    Every time you refresh or use another tab, or type an address in the tool bar, a blue page loads up with a square sad face and this sentence:-

     

    "Aw Snap ... something went wrong while displaying this webpage, To continue reload or go to another page. If your seeing this frequently try these suggestions"

     

    This sounds as though you are having a problem with Flash. That's the message I get in Firefox when something has gone awry with Adobe Flash Player in Firefox.

     

    Have you tried quitting Google Chrome and relaunching it?

  • by hhuhjaicidqs,

    hhuhjaicidqs hhuhjaicidqs Aug 15, 2015 3:48 PM in response to AggelakasK
    Level 1 (0 points)
    Aug 15, 2015 3:48 PM in response to AggelakasK

    Start time: 17:37:32 08/15/15

     

     

    Model Identifier: MacBookPro9,2

    System Version: OS X 10.10.2 (14C109)

    Kernel Version: Darwin 14.1.0

    Time since boot: 51 days 4:25

     

     

    Log

     

     

       Aug 14 20:48:26 Sound assertion in AppleHDAFunctionGroup at line 1058

     

     

    Daemons

     

     

       com.apple.installer.osmessagetracing

       com.microsoft.office.licensing.helper

     

     

    Agents

     

     

       com.spotify.webhelper

       com.google.keystone.user.agent

       com.apple.AirPortBaseStationAgent

     

     

    Bundles

     

     

       /System/Library/Extensions/JMicronATA.kext

       - com.jmicron.JMicronATA

       /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin

       - com.microsoft.sharepoint.browserplugin

       /Library/Internet Plug-Ins/SharePointWebKitPlugin.webplugin

       - com.microsoft.sharepoint.webkitplugin

     

     

    Contents of Library/LaunchAgents/com.google.keystone.agent.plist (checksum 3591276108)

     

     

       <?xml version="1.0" encoding="UTF-8"?>

       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

       <plist version="1.0">

       <dict>

        <key>Label</key>

        <string>com.google.keystone.user.agent</string>

        <key>LimitLoadToSessionType</key>

        <string>Aqua</string>

        <key>ProgramArguments</key>

        <array>

         <string>/Users/USER/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bu ndle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftw areUpdateAgent</string>

         <string>-runMode</string>

         <string>ifneeded</string>

        </array>

        <key>RunAtLoad</key>

        <true/>

        <key>StartInterval</key>

        <integer>3523</integer>

        <key>StandardErrorPath</key>

        <string>/dev/null</string>

        <key>StandardOutPath</key>

        <string>/dev/null</string>

       </dict>

       </plist>

     

     

    Contents of Library/LaunchAgents/com.spotify.webhelper.plist (checksum 1352708308)

     

     

       <?xml version="1.0" encoding="UTF-8"?>

       <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

       <plist version="1.0">

       <dict>

        <key>Label</key>

        <string>com.spotify.webhelper</string>

        <key>KeepAlive</key>

        <dict>

         <key>NetworkState</key>

         <true/>

        </dict>

        <key>RunAtLoad</key>

        <true/>

        <key>Program</key>

        <string>/Users/USER/Library/Application Support/Spotify/SpotifyWebHelper</string>

        <key>SpotifyPath</key>

        <string>/Applications/Spotify.app</string></dict>

       </plist>

     

     

    Listeners

     

     

       cupsd: ipp

     

     

    User login items

     

     

       iTunesHelper

       - /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app

       Google Chrome

       - /Applications/Google Chrome.app

       Spotify

       - /Applications/Spotify.app

     

     

    Restricted files: 80

     

     

    Lockfiles: 6

     

     

    Elapsed time (s): 289

  • by greekguy9999,

    greekguy9999 greekguy9999 Aug 25, 2015 7:01 AM in response to AggelakasK
    Level 1 (4 points)
    iPhone
    Aug 25, 2015 7:01 AM in response to AggelakasK

    Start time: 06:52:51 08/25/15

     

     

    Model Identifier: MacBookPro9,1

    System Version: OS X 10.8.5 (12F45)

    Kernel Version: Darwin 12.5.0

    Time since boot: 6 days 3:58

     

     

    SATA

     

     

       TOSHIBA MK5065GSXF                     

     

     

    SMC

     

     

       command not found

     

     

    Diagnostic reports

     

     

       2015-08-18 Creative Cloud crash

       2015-08-20 Adobe Desktop Service crash

       2015-08-25 plugin-container crash

     

     

    Log

     

     

       Aug 25 06:45:10 1440510310: firefox (map: 0xffffff8046d04d00) triggered DYLD shared region unnest for map: 0xffffff8046d04d00, region 0x7fff85c00000->0x7fff85e00000. While not abnormal for debuggers, this increases system memory footprint until the target exits.

       Aug 25 06:45:24 1440510324: Disabled automatic stack shots because audio IO is active

       Aug 25 06:45:55 1440510355: Enabled automatic stack shots because audio IO is inactive

       Aug 25 06:45:55 1440510355: Disabled automatic stack shots because audio IO is active

       Aug 25 06:46:11 1440510371: Enabled automatic stack shots because audio IO is inactive

       Aug 25 06:46:11 1440510371: Disabled automatic stack shots because audio IO is active

       Aug 25 06:46:12 1440510372: Enabled automatic stack shots because audio IO is inactive

       Aug 25 06:47:37 1440510457: CGContextGetCTM: invalid context 0x0

       Aug 25 06:47:37 1440510457: CGContextGetDefaultUserSpaceToDeviceSpaceTransform: invalid context 0x0

       Aug 25 06:47:37 1440510457: CGContextGetCTM: invalid context 0x0

       Aug 25 06:47:37 1440510457: CGContextGetDefaultUserSpaceToDeviceSpaceTransform: invalid context 0x0

       Aug 25 06:49:21 1440510561: Disabled automatic stack shots because audio IO is active

       Aug 25 06:49:32 1440510572: Enabled automatic stack shots because audio IO is inactive

       Aug 25 06:50:26 1440510626: Launched to submit Diagnostics and Usage

       Aug 25 06:50:30 1440510630: Submitted crash report: file://localhost/Users/USER/Library/Logs/DiagnosticReports/plugin-container_201 5-08-25-064246_PAULs-MacBook-Pro.crash

       Aug 25 06:50:31 1440510631: SubmitDiagInfo successfully uploaded 172 diagnostic messages.

       Aug 25 06:51:11 1440510671: Unable to talk to lsboxd

       Aug 25 06:51:50 1440510710: [ERROR] [0.000s] com.apple. UBItemStatusNotification.c:805 _do_UBItemStatusNotificationRegisterURLs() can't find realpath for "/Users/USER/Library/Mobile Documents/com~apple~system~spotlight/mdlabels", was blocked at "/Users/USER/Library/Mobile Documents": 2 (No such file or directory)

       Aug 25 06:51:50 1440510710: [ERROR] [0.001s] com.apple. UBItemStatusNotification.c:805 _do_UBItemStatusNotificationRegisterURLs() can't find realpath for "/Users/USER/Library/Mobile Documents/com~apple~system~spotlight/mdlabels", was blocked at "/Users/USER/Library/Mobile Documents": 2 (No such file or directory)

       Aug 25 06:51:52 1440510712: CGXDisableUpdate: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.

       Aug 25 06:51:52 1440510712: reenable_update_for_connection: UI updates were finally reenabled by application "Finder" after 1.09 seconds (server forcibly re-enabled them after 1.00 seconds)

       Aug 25 06:51:56 1440510716: CGXDisableUpdate: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.

       Aug 25 06:51:57 1440510717: reenable_update_for_connection: UI updates were finally reenabled by application "Finder" after 2.56 seconds (server forcibly re-enabled them after 1.00 seconds)

       Aug 25 06:52:04 1440510724: USER_PROCESS: 4215 ttys000

       Aug 25 06:52:51 1440510771: PaulArgy TTY=ttys000 ; PWD=/Users/USER ; USER=root ; COMMAND=/usr/bin/true

     

     

    Current downstream data: firefox (UID 501) is using 29.3865 KiB/s

     

     

    kexts

     

     

       com.paceap.kext.pacesupport.snowleopard (5.7.2b8)

     

     

    Daemons

     

     

       com.applian.JakstaConfigDaemon

       com.apple.xprotectupdater

       com.paceap.pacesupport

       com.paceap.eden.licensed

       com.oracle.java.JavaUpdateHelper

       com.oracle.java.Helper-Tool

       com.avid.AMCUninstaller

       com.adobe.SwitchBoard

       com.adobe.fpsaud

     

     

    Agents

     

     

       com.apple.AirPortBaseStationAgent

       com.oracle.java.Java-Updater

       com.adobe.AdobeCreativeCloud

       com.redgiantsoftware.updater.plist

       com.jdibackup.ZipCloud.autostart

       com.google.keystone.user.agent

       com.adobe.ARM.UUID

     

     

    Startup items

     

     

       /Library/StartupItems/PACESupport/PACESupport

       /Library/StartupItems/PACESupport/Resources/PACESupport.plist

       /Library/StartupItems/PACESupport/StartupParameters.plist

     

     

    Bundles

     

     

       /Library/Internet Plug-Ins/AdobeAAMDetect.plugin

       - com.AdobeAAMDetectLib.AdobeAAMDetect

       /Library/Internet Plug-Ins/AdobePDFViewer.plugin

       - com.adobe.acrobat.pdfviewer

       /Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin

       - com.adobe.acrobat.pdfviewerNPAPI

       /Library/Internet Plug-Ins/Flash Player.plugin

       - N/A

       /Library/Internet Plug-Ins/JavaAppletPlugin.plugin

       - com.oracle.java.JavaAppletPlugin

       /Library/Internet Plug-Ins/Silverlight.plugin

       - com.microsoft.SilverlightPlugin

       /Library/PreferencePanes/Flash Player.prefPane

       - com.adobe.flashplayerpreferences

       /Library/PreferencePanes/JavaControlPanel.prefPane

       - com.oracle.java.JavaControlPanel

       /Library/QuickTime/AvidAV1xCodec.component

       - com.avid.qtcodecs.AvidAV1xCodec

       /Library/QuickTime/AvidAVd1Codec.component

       - com.avid.qtcodecs.AvidAVd1Codec

       /Library/QuickTime/AvidAVDJCodec.component

       - com.avid.qtcodecs.AvidAVDJCodec

       /Library/QuickTime/AvidAVdnCodec.component

       - com.avid.qtcodecs.AvidAVdnCodec

       /Library/QuickTime/AvidAVdnCodec.component._intel_

       - com.avid.qtcodecs.AvidAVdnCodec

       /Library/QuickTime/AvidAVdnCodec.component._ppc_

       - com.avid.qtcodecs.AvidAVdnCodec

       /Library/QuickTime/AvidAVdvCodec.component

       - com.avid.qtcodecs.AvidAVdvCodec

       /Library/QuickTime/AvidAVinCodec.component

       - com.avid.qtcodecs.AvidAVinCodec

       /Library/QuickTime/AvidAVmpCodec.component

       - com.avid.qtcodecs.AvidAVmpCodec

       /Library/QuickTime/AvidAVpkCodec.component

       - com.avid.qtcodecs.AvidAVpkCodec

       /Library/QuickTime/AvidAVrpCodec.component

       - com.avid.qtcodecs.AvidAVrpCodec

       /Library/QuickTime/AvidAVUICodec.component

       - com.avid.qtcodecs.AvidAVUICodec

       /Library/QuickTime/XFMpeg2Dec.component

       - com.canon.XFUtility.XFMpeg2DecComponent

       /Library/ScriptingAdditions/Adobe Unit Types.osax

       - N/A

       Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin

       - com.Google.GoogleEarthPlugin.plugin

     

     

    dylibs

     

     

       /usr/lib/libiomp5.dylib

       /usr/lib/libwx_macud-2.8.0.5.0.dylib

     

     

    Apps

     

     

       /Applications/Dropbox.app

     

     

    Contents of /etc/hosts (checksum 2413627585)

     

     

       127.0.0.1 localhost

       255.255.255.255 broadcasthost

       ::1             localhost

       fe80::1%lo0 localhost

       127.0.0.1 www.genarts.com

     

     

    Contents of /Library/Preferences/SystemConfiguration/com.apple.Boot.plist (checksum 589953702)

     

     

       <?xml version="1.0" encoding="UTF-8"?>

       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

       <plist version="1.0">

       <dict>

        <key>Kernel Architecture</key>

        <string>i386</string>

       </dict>

       </plist>

     

     

    Contents of /System/Library/LaunchDaemons/com.apple.xprotectupdater.plist (checksum 3600585559)

     

     

       <?xml version="1.0" encoding="UTF-8"?>

       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

       <plist version="1.0">

       <dict>

        <key>Label</key>

        <string>com.apple.xprotectupdater</string>

        <key>ProgramArguments</key>

        <array>

        <string>/usr/libexec/XProtectUpdater</string>

        </array>

        <key>RunAtLoad</key>

        <true/>

        <key>StartCalendarInterval</key>

        <dict>

        <key>Hour</key>

        <integer>14</integer>

        <key>Minute</key>

        <integer>18</integer>

        </dict>

       </dict>

       </plist>

     

     

    Contents of /System/Library/LaunchDaemons/com.applian.JakstaConfigDaemon.plist (checksum 325758486)

     

     

       <?xml version="1.0" encoding="UTF-8"?>

       <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

       <plist version="1.0">

       <dict>

         <key>Label</key>

         <string>com.applian.JakstaConfigDaemon</string>

         <key>ProgramArguments</key>

         <array>

             <string>/Applications/Jaksta.app/Contents/resources/JakstaConfigDaemon</string>

             <string>/Applications/Jaksta.app/Contents/resources/jakstaRootCA.pem</string>

         </array>

         <key>StandardOutPath</key>

           <string>/var/log/JakstaConfigDaemon.log</string>

         <key>StandardErrorPath</key>

           <string>/var/log/JakstaConfigDaemon.log</string>

         <key>Sockets</key>

         <dict>

           <key>Listener</key>

           <dict>

             <key>SockFamily</key>

             <string>Unix</string>

             <key>SockPathMode</key>

             <integer>438</integer>

             <key>SockPathName</key>

             <string>/var/run/JakstaConfigDaemon</string>

     

     

       ...and 8 more line(s)

     

     

    Contents of /Library/LaunchAgents/com.oracle.java.Java-Updater.plist (checksum 2695884773)

     

     

       <?xml version="1.0" encoding="UTF-8"?>

       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

       <plist version="1.0">

       <dict>

        <key>Label</key>

        <string>com.oracle.java.Java-Updater</string>

        <key>ProgramArguments</key>

        <array>

        <string>/Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater</string>

        <string>-bgcheck</string>

        </array>

        <key>StandardErrorPath</key>

        <string>/dev/null</string>

        <key>StandardOutPath</key>

        <string>/dev/null</string>

        <key>StartCalendarInterval</key>

        <dict>

        <key>Hour</key>

        <integer>16</integer>

        <key>Minute</key>

        <integer>33</integer>

        <key>Weekday</key>

        <integer>3</integer>

        </dict>

       </dict>

     

     

       ...and 1 more line(s)

     

     

    Contents of /Library/LaunchDaemons/PACESupport.plist (checksum 1658798800)

     

     

       <?xml version="1.0" encoding="UTF-8"?>

       <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN"

                "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

       <plist version="1.0">

        <dict>

        <key>Label</key>

        <string>com.paceap.pacesupport</string>

        <key>ProgramArguments</key>

        <array>

        <string>/System/Library/Extensions/PACESupportFamily.kext/Contents/Resources/pa ceload</string>

        </array>

        <key>RunAtLoad</key>

        <true/>

        </dict>

       </plist>

     

     

    Contents of /Library/LaunchDaemons/com.avid.AMCUninstaller.plist (checksum 1252904978)

     

     

       <?xml version="1.0" encoding="UTF-8"?>

       <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

       <plist version="1.0">

       <dict>

        <key>Disabled</key>

        <true/>

        <key>Label</key>

        <string>com.avid.AMCUninstaller</string>

        <key>OnDemand</key>

        <true/>

        <key>ProgramArguments</key>

        <array>

        <string>/Library/PrivilegedHelperTools/com.avid.AMCUninstaller</string>

        </array>

        <key>ServiceIPC</key>

        <true/>

        <key>Sockets</key>

        <dict>

        <key>MasterSocket</key>

        <dict>

        <key>SockFamily</key>

        <string>Unix</string>

        <key>SockPathMode</key>

        <integer>438</integer>

        <key>SockPathName</key>

     

     

       ...and 7 more line(s)

     

     

    Contents of /Library/LaunchDaemons/com.paceap.eden.licensed.plist (checksum 3699316858)

     

     

       <?xml version="1.0" encoding="UTF-8"?>

       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

       <plist version="1.0">

       <dict>

        <key>Label</key>

        <string>com.paceap.eden.licensed</string>

        <key>KeepAlive</key>

        <true/>

        <key>RunAtLoad</key>

        <true/>

        <key>Program</key>

        <string>/Library/PrivilegedHelperTools/licenseDaemon.app/Contents/MacOS/license Daemon</string>

        <key>ProgramArguments</key>

        <array>

        <string> </string>

        </array>

        <key>SoftResourceLimits</key>

        <dict>

        <key>NumberOfFiles</key>

        <integer>1024</integer>

        </dict>

        <key>HardResourceLimits</key>

        <dict>

        <key>NumberOfFiles</key>

        <integer>1024</integer>

     

     

       ...and 15 more line(s)

     

     

    Contents of Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist (checksum 4071182229)

     

     

       <?xml version="1.0" encoding="UTF-8"?>

       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

       <plist version="1.0">

        <dict>

         <key>Label</key>

         <string>com.adobe.AAM.Scheduler-1.0</string>

         <key>Program</key>

         <string>/Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility</string>

         <key>ProgramArguments</key>

         <array>

            <string>/Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility</string>

            <string>-mode=scheduled</string>

         </array>

         <key>StartCalendarInterval</key>

         <dict>

           <key>Minute</key>

           <integer>0</integer>

           <key>Hour</key>

           <integer>2</integer>

         </dict>

        </dict>

       </plist>

     

     

    Contents of Library/LaunchAgents/com.adobe.ARM.UUID.plist (checksum 394026997)

     

     

       <?xml version="1.0" encoding="UTF-8"?>

       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

       <plist version="1.0">

       <dict>

        <key>Label</key>

        <string>com.adobe.ARM.UUID</string>

        <key>ProgramArguments</key>

        <array>

        <string>/Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper</string>

        <string>semi-auto</string>

        </array>

        <key>RunAtLoad</key>

        <true/>

        <key>StartInterval</key>

        <integer>12600</integer>

       </dict>

       </plist>

     

     

    Contents of Library/LaunchAgents/com.google.keystone.agent.plist (checksum 3785913352)

     

     

       <?xml version="1.0" encoding="UTF-8"?>

       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

       <plist version="1.0">

       <dict>

        <key>Label</key>

        <string>com.google.keystone.user.agent</string>

        <key>LimitLoadToSessionType</key>

        <string>Aqua</string>

        <key>ProgramArguments</key>

        <array>

         <string>/Users/USER/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bu ndle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftw areUpdateAgent</string>

         <string>-runMode</string>

         <string>ifneeded</string>

        </array>

        <key>RunAtLoad</key>

        <true/>

        <key>StartInterval</key>

        <integer>3523</integer>

        <key>StandardErrorPath</key>

        <string>/dev/null</string>

        <key>StandardOutPath</key>

        <string>/dev/null</string>

       </dict>

       </plist>

     

     

    Contents of Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist (checksum 3797692756)

     

     

       <?xml version="1.0" encoding="UTF-8"?>

       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

       <plist version="1.0">

       <dict>

           <key>Label</key>

           <string>com.jdibackup.ZipCloud.autostart</string>

           <key>ProgramArguments</key>

           <array>

               <string>open</string>

               <string>/Applications/ZipCloud.app</string>

               <string>--args</string>

               <string>-s</string>

               <string>-l</string>

           </array>

           <key>StandardOutPath</key>

           <string>/Applications/ZipCloud.app/Contents/Resources/lib/python2.7/logs/launch agent_out.log</string>

           <key>StandardErrorPath</key>

           <string>/Applications/ZipCloud.app/Contents/Resources/lib/python2.7/logs/launch agent_err.log</string>

           <key>RunAtLoad</key>

           <true/>

       </dict>

       </plist>

     

     

    Contents of Library/LaunchAgents/com.redgiantsoftware.updater.plist (checksum 1639359569)

     

     

       <?xml version="1.0" encoding="UTF-8"?>

       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

       <plist version="1.0">

       <dict>

        <key>Label</key>

        <string>com.redgiantsoftware.updater.plist</string>

        <key>Program</key>

        <string>/usr/bin/open</string>

        <key>ProgramArguments</key>

        <array>

        <string>-a</string>

        <string>/Applications/Red Giant Link.app</string>

        <string>--args</string>

        <string>--silent</string>

        </array>

        <key>StartCalendarInterval</key>

        <dict>

        <key>Hour</key>

        <integer>17</integer>

        <key>Minute</key>

        <integer>20</integer>

        <key>Weekday</key>

        <integer>2</integer>

        </dict>

       </dict>

     

     

       ...and 1 more line(s)

     

     

    Font issues: 14

     

     

    Bad plists

     

     

       Library/Preferences/com.BundGmbH.Offspring.plist

       Library/Preferences/com.inconepartners.achlorhydria.plist

       Library/Preferences/com.teridius.supratechnology.plist

       Library/Preferences/com.trophtransport.listing.plist

     

     

    Listeners

     

     

       kdc: kerberos

       launchd: afpovertcp

     

     

    User login items

     

     

       iTunesHelper

       - /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app

       TuneupMyMac

       - missing value

       AdobeResourceSynchronizer

       - /Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app

       VMware Fusion Helper

       - /Applications/VMware Fusion.app/Contents/Library/VMware Fusion Helper.app

       Dropbox

       - /Applications/Dropbox.app

       Android File Transfer Agent

       - /Users/USER/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app

       MacGameStore Helper

       - /Users/USER/Library/Application Support/MacGameStore.com/Helper/MacGameStore Helper.app

     

     

    Restricted files: 232

     

     

    Lockfiles: 13

     

     

    Elapsed time (s): 283

  • by greekguy9999,

    greekguy9999 greekguy9999 Aug 25, 2015 7:03 AM in response to greekguy9999
    Level 1 (4 points)
    iPhone
    Aug 25, 2015 7:03 AM in response to greekguy9999

    This may sound like a VERY stupid question, but… how do you LEARN what all this stuff means?  Is there a major in college?  Is there a trade school?  It really is in all senses an entirely foreign language.  It's amazing people can decipher what all that stuff I just pasted means.  I don't even know if I did it right or not.

  • by greekguy9999,

    greekguy9999 greekguy9999 Aug 25, 2015 7:06 AM in response to greekguy9999
    Level 1 (4 points)
    iPhone
    Aug 25, 2015 7:06 AM in response to greekguy9999

    By the way, I followed the instructions to the letter and am still getting the pop ups.  So, what is the next step to getting rid of the Firefox pop ups?

  • by Linc Davis,

    Linc Davis Linc Davis Aug 25, 2015 8:49 AM in response to greekguy9999
    Level 10 (208,037 points)
    Applications
    Aug 25, 2015 8:49 AM in response to greekguy9999

    A

    "ZipCloud," sometimes named "JustCloud," is a cloud-storage service with a doubtful reputation. The OS X client is sometimes distributed along with malware. Although ZipCloud may not be malicious itself, it should be suspected by virtue of the company it keeps.

    To remove ZipCloud, start by backing up all data (not with ZipCloud itself, of course.)

    Quit the "ZipCloud" or "JustCloud" application, if it's running, and drag it from the Applications folder to the Trash. Don't try to empty yet.

    Triple-click anywhere in the line below on this page to select it:

    ~/Library/LaunchAgents

    Right-click or control-click the highlighted line and select

              Services Open

    from the contextual menu.* A folder named "LaunchAgents" should open.

    In the folder, there may be one or more files with a name beginning as follows:

               com.jdibackup.

    Move all such files to the Trash.

    Log out or restart the computer and empty the Trash.

    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select

              Go Go to Folder...

    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

    B

    If Safari is not affected, you may have installed a malicious Firefox extension.

    First follow the instructions on this page. If there's a Firefox extension you can't remove in the Extensions manager, see below.

    Back up all data before proceeding.

    Triple-click anywhere in the line below on this page to select it:

    ~/Library/Application Support/Mozilla

    Copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select

              Go Go to Folder...

    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

    A folder should open with an item named "Mozilla" selected. Quit Firefox if it's running. Move the selected item to the Trash. Relaunch the browser and test.

    If the extension is still present, repeat with this line:

    /Library/Application Support/Mozilla

    If this folder exists, you may be prompted for your administrator login password when making changes to it.

    Some kinds of malware may insert code into the Firefox application itself. If the above steps don't solve the problem, quit Firefox, delete it from the Applications folder, and download a fresh copy directly from mozilla.org.

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