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User profile for user: Steve Bernard
Steve Bernard Author
User level: Level 1
0 points

iPad volume sliders gone, volume not working

The volume on my mom's iPad 3 (running on iOS 8.2) has recently stopped working. The speakers still work - alarms and the Siri tone still play - but apps that use volume (iTunes, etc.) no longer produce any sound. The volume buttons on the device don't do anything, which would lead me to suspect a hardware issue, but the volume sliders are also mysteriously either missing or greyed out in the Control Center and relevant apps. For example:

User uploaded file

In iTunes, instead of being missing outright, the volume slider is present, but greyed out:

User uploaded file

I have tried resetting the device, to no avail. I'm hoping I don't have to restore the device to factory settings. Any advice?

Posted on Nov 16, 2014 11:42 AM

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iPad volume sliders gone, volume not working

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