Retina 5K - AMD Boot Camp Driver failure

I would like to begin a discussion of the Boot Camp Drivers for the AMD video card in the stock Retina 5K iMac. There is a thread that demonstrates what appears to be a successful install of the drivers, and a thread that demonstrates a non-successful install.

A non-sucessful install looks like this:

The drivers tab indicates that driver version 14.200.1002.1002 is installed.

This is the stock Boot camp driver install. The latest beta Catalyst drivers from the AMD website will also return the same results.

I have had conversations with Apple support and it seems there is no official support for Boot Camp after install. They have no useful information beyond blaming Microsoft and/or AMD and acknowledging that there are threads at Apple communities that confirm people are having this issue.

For those of you with the Retina 5K, can you get the AMD Boot Camp drivers to function? If so, what did you do to make it work?

Can you list your specific hardware load out?

I am not concerned about true 5K support in Windows, that is not the issue at this point. The issue is that the AMD Boot Camp drivers will install, but Windows refuses to load them and returns a 'code 43' error.

Retina 5K - 3.5GHz i5, 8GB ram, AMD Radeon R9 M290X 2048MB

iMac (Retina 5K, 27-inch, Late 2014), OS X Yosemite (10.10)

Posted on Nov 16, 2014 11:07 AM

217 replies

sunmetis

Level 1

4 points

Dec 27, 2015 4:22 PM in response to Loner T

I get the package with brigadier.exe -i -k

Launched boot camp.... after repairing and reboot. The same old error 43.

sunmetis

Level 1

4 points

Dec 27, 2015 4:54 PM in response to sunmetis

The last option : Hardware problem

How to test the 3d hardware on osx

sunmetis

Level 1

4 points

Dec 27, 2015 5:44 PM in response to sunmetis

Did the test with GFX opengl.

The graphic card works. OPengl works

Dec 27, 2015 6:32 PM in response to Loner T

Loner T:

Okay this has me further along the right track I believe - thanks for your help with this.

I found that despite backing out the AMD driver in device manager for the M290X there was still a single AMD driver listed in the driver store under Oem0.inf.

I did remove that by run-as administrator and cleared it out finally.

So I currently have no AMD drivers in the driver store.

I'm wondering what the next step would be. Theoretically the drivers downloaded via brigadier earlier should now work but at this point what do you recommend for the next step?

sunmetis

Level 1

4 points

Dec 28, 2015 4:16 AM in response to aliensporebomb

do you have the same error 43 for under windows ?

sunmetis

Level 1

4 points

Dec 28, 2015 5:23 AM in response to sunmetis

LonerT

here Benchmark results : To check the hardware health

sunmetis

Level 1

4 points

Dec 28, 2015 5:26 AM in response to sunmetis

Tested on el capitan of course

sunmetis

Level 1

4 points

Dec 28, 2015 5:30 AM in response to sunmetis

all results are almost as :

https://gfxbench.com/device.jsp?benchmark=gfx30&os=OS%20X&api=gl&D=AMD+Radeon+R9 +M390&testgroup=overall

Dec 28, 2015 5:35 AM in response to sunmetis

Sunmetis: Yes, I have the same error you do.

I am waiting for Loner T to indicate the next step. I have the system set up with the generic driver which works but I can't play any accelerated video content.

The Mac side works fine of course.

Loner T

Level 9

59,536 points

Dec 28, 2015 7:39 AM in response to aliensporebomb

If your driver store is clean. Try to install the 17,1 drivers.

Loner T

Level 9

59,536 points

Dec 28, 2015 7:41 AM in response to sunmetis

Did you successfully install the 17,1 drivers and run the benchmarks?

Dec 28, 2015 12:38 PM in response to Loner T

How should I best install this? From the Boot Camp assistant on the windows side?

Loner T

Level 9

59,536 points

Dec 28, 2015 12:54 PM in response to aliensporebomb

Install the drivers from Windows Device Manager.

sunmetis

Level 1

4 points

Dec 28, 2015 2:53 PM in response to Loner T

this won't works... No beta , no last drivers, no last bootcamp version works. THe last hope were the windows update notification for ati but nothing. There is no more error message during ati software but still the error 43.

The drivers is fine since the last bootcamp 6. We should search why windows stop the card. "To prevent error" Maybe there is a way to force him to accept.

In fact there is someone in the world using windows 10 and AMD390 without the "!" and error 43???

Loner T

Level 9

59,536 points

Dec 28, 2015 3:05 PM in response to sunmetis

Did you try instilling these drivers? If yes, what are the errors you get?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Retina 5K - AMD Boot Camp Driver failure