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User profile for user: Novelty Condom
Novelty Condom Author
User level: Level 1
2 points

Retina 5K - AMD Boot Camp Driver failure

I would like to begin a discussion of the Boot Camp Drivers for the AMD video card in the stock Retina 5K iMac. There is a thread that demonstrates what appears to be a successful install of the drivers, and a thread that demonstrates a non-successful install.


A non-sucessful install looks like this:

User uploaded file

The drivers tab indicates that driver version 14.200.1002.1002 is installed.


This is the stock Boot camp driver install. The latest beta Catalyst drivers from the AMD website will also return the same results.


I have had conversations with Apple support and it seems there is no official support for Boot Camp after install. They have no useful information beyond blaming Microsoft and/or AMD and acknowledging that there are threads at Apple communities that confirm people are having this issue.


For those of you with the Retina 5K, can you get the AMD Boot Camp drivers to function? If so, what did you do to make it work?

Can you list your specific hardware load out?


I am not concerned about true 5K support in Windows, that is not the issue at this point. The issue is that the AMD Boot Camp drivers will install, but Windows refuses to load them and returns a 'code 43' error.


Retina 5K - 3.5GHz i5, 8GB ram, AMD Radeon R9 M290X 2048MB

iMac (Retina 5K, 27-inch, Late 2014), OS X Yosemite (10.10)

Posted on Nov 16, 2014 11:07 AM

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217 replies
User profile for user: Loner T
Loner T
User level: Level 9
59,471 points

Nov 23, 2014 7:29 AM in response to Novelty Condom

On a stock iMack5K/1TB Fusion drive/AMD R290 which has the following Fusion drive configuration. This is using a standard W8.1 installation.


1. Disk layout before BC was installed.


diskutil list

/dev/disk0

#: TYPE NAME SIZE IDENTIFIER

0: GUID_partition_scheme *121.3 GB disk0

1: EFI EFI 209.7 MB disk0s1

2: Apple_CoreStorage 121.0 GB disk0s2

3: Apple_Boot Boot OS X 134.2 MB disk0s3

/dev/disk1

#: TYPE NAME SIZE IDENTIFIER

0: GUID_partition_scheme *1.0 TB disk1

1: EFI EFI 209.7 MB disk1s1

2: Apple_CoreStorage 999.3 GB disk1s2

3: Apple_Boot Recovery HD 650.0 MB disk1s3

/dev/disk2

#: TYPE NAME SIZE IDENTIFIER

0: Apple_HFS Macintosh HD *729.0 GB disk2

Logical Volume on disk0s2, disk1s2

3C15B04C-CC6D-4F70-AD4A-078EFB3CA806

Unencrypted Fusion Drive

/dev/disk3

#: TYPE NAME SIZE IDENTIFIER

0: FDisk_partition_scheme *16.0 GB disk3

1: DOS_FAT_32 WININSTALL 16.0 GB disk3s1


diskutil cs list

CoreStorage logical volume groups (1 found)

|

+-- Logical Volume Group 5313C179-3BC8-48AC-8930-8575690AA1CB

=========================================================

Name: Macintosh HD

Status: Online

Size: 734498381824 B (734.5 GB)

Free Space: 0 B (0 B)

|

+-< Physical Volume 01CEEF4B-DABF-41B3-8913-0646AE97DF72

| ----------------------------------------------------

| Index: 0

| Disk: disk0s2

| Status: Online

| Size: 120988852224 B (121.0 GB)

|

+-< Physical Volume 095214F9-46FE-4343-AC64-DD9F08CD0956

| ----------------------------------------------------

| Index: 1

| Disk: disk1s2

| Status: Online

| Size: 613509529600 B (613.5 GB)

|

+-> Logical Volume Family E6B61668-3288-4F9B-A996-5EE03419B645

----------------------------------------------------------

Encryption Status: Unlocked

Encryption Type: None

Conversion Status: NoConversion

Conversion Direction: -none-

Has Encrypted Extents: No

Fully Secure: No

Passphrase Required: No

|

+-> Logical Volume 3C15B04C-CC6D-4F70-AD4A-078EFB3CA806

---------------------------------------------------

Disk: disk2

Status: Online

Size (Total): 728999919616 B (729.0 GB)

Conversion Progress: -none-

Revertible: No

LV Name: Macintosh HD

Volume Name: Macintosh HD

Content Hint: Apple_HFS


2. After Bootcamp partitioning.


diskutil list

/dev/disk0

#: TYPE NAME SIZE IDENTIFIER

0: GUID_partition_scheme *121.3 GB disk0

1: EFI EFI 209.7 MB disk0s1

2: Apple_CoreStorage 121.0 GB disk0s2

3: Apple_Boot Boot OS X 134.2 MB disk0s3

/dev/disk1

#: TYPE NAME SIZE IDENTIFIER

0: GUID_partition_scheme *1.0 TB disk1

1: EFI EFI 209.7 MB disk1s1

2: Apple_CoreStorage 613.5 GB disk1s2

3: Apple_Boot Recovery HD 650.0 MB disk1s3

4: Microsoft Basic Data BOOTCAMP 385.8 GB disk1s4

/dev/disk2

#: TYPE NAME SIZE IDENTIFIER

0: Apple_HFS Macintosh HD *729.0 GB disk2

Logical Volume on disk0s2, disk1s2

3C15B04C-CC6D-4F70-AD4A-078EFB3CA806

Unencrypted Fusion Drive

/dev/disk3

#: TYPE NAME SIZE IDENTIFIER

0: FDisk_partition_scheme *16.0 GB disk3

1: DOS_FAT_32 WININSTALL 16.0 GB disk3s1


diskutil cs list

CoreStorage logical volume groups (1 found)

|

+-- Logical Volume Group 5313C179-3BC8-48AC-8930-8575690AA1CB

=========================================================

Name: Macintosh HD

Status: Online

Size: 734498381824 B (734.5 GB)

Free Space: 0 B (0 B)

|

+-< Physical Volume 01CEEF4B-DABF-41B3-8913-0646AE97DF72

| ----------------------------------------------------

| Index: 0

| Disk: disk0s2

| Status: Online

| Size: 120988852224 B (121.0 GB)

|

+-< Physical Volume 095214F9-46FE-4343-AC64-DD9F08CD0956

| ----------------------------------------------------

| Index: 1

| Disk: disk1s2

| Status: Online

| Size: 613509529600 B (613.5 GB)

|

+-> Logical Volume Family E6B61668-3288-4F9B-A996-5EE03419B645

----------------------------------------------------------

Encryption Status: Unlocked

Encryption Type: None

Conversion Status: NoConversion

Conversion Direction: -none-

Has Encrypted Extents: No

Fully Secure: No

Passphrase Required: No

|

+-> Logical Volume 3C15B04C-CC6D-4F70-AD4A-078EFB3CA806

---------------------------------------------------

Disk: disk2

Status: Online

Size (Total): 728999919616 B (729.0 GB)

Conversion Progress: -none-

Revertible: No

LV Name: Macintosh HD

Volume Name: Macintosh HD

Content Hint: Apple_HFS


3. Stock BC drivers for the R290.


User uploaded file


4. Updated drivers from AMD.


User uploaded file


5. The Device Manager Tree, before and after BC Drivers installation.


User uploaded file

User uploaded file


I will try and test with R295 GPU in the next few days.

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User profile for user: Novelty Condom
Novelty Condom Author
User level: Level 1
2 points

Nov 23, 2014 8:46 AM in response to Loner T

I've spent enough time on this. I can not get Windows to load any display drivers other than the basic Microsoft drivers. I understand that Apple isn't going to officially support this issue and why, but I'm left with less than a good feeling about spending $2500 on my iMac.

Loner, are you using bootcamp to create the windows partition and begin the Windows installation? Step 5 up there, "5. The Device Manager Tree, before and after BC Drivers installation." appears to indicate that bootcamp is not automatically installing drivers during the Windows install process. I wonder if that makes a difference?

Reply
User profile for user: Novelty Condom
Novelty Condom Author
User level: Level 1
2 points

Nov 23, 2014 10:02 AM in response to Novelty Condom

Short answer to my musing above, wondering if not installing the bootcamp stuff during the windows install makes a difference: no.

Long answer:

I created a windows partition using bootcamp assistant. When the computer restarted I pulled the bootcamp install USB and let windows install normally. I then manually installed the bootcamp drivers after windows was installed. The AMD drivers refused to load as usual. I installed the AMD beta drivers, which also refused to load.


1.) Windows 8.1 fresh install, no bootcamp drivers.

User uploaded file

2.) Windows 8.1 fresh install, with bootcamp drivers.

User uploaded file

3.) Windows 8.1 fresh install, AMD beta drivers.

User uploaded file

I am so tired of reinstalling Winblows. I just don't understand what you are doing different than I am. why does this work for you, and not for me? There has to be something different.

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User profile for user: Loner T
Loner T
User level: Level 9
59,471 points

Nov 23, 2014 10:26 AM in response to Novelty Condom

I used W8.1 64-bit Full Retail edition which comes with a separate key. I had to manually run setup.exe from Bootcamp folder. The only drivers that were already there were Broadcom BT/Wireless (which are in the $WinPEDriver$ folder).


In my case, before the BC Drivers, I have a generic display adapter, while you seem to get the R290 before and after, both. The before and after also has Audio device differences.


Which exact version of Windows are you using?

Reply
User profile for user: Porkstar
Porkstar
User level: Level 1
0 points

Nov 23, 2014 10:52 AM in response to Loner T

Loner T, sorry to jump onto the discussion between you and Novelty but i'm using Win 8.1 Pro and windows only seems to detect my display adapter as Microsoft Basic Display Adapter and not R290 series. I can only install the stock drivers for my R295X but I then can't update the drivers with any of the beta drivers. Also if I try downloading the AMD beta drivers and attempt to do a manual install by running the setup from the Drivers/Display/WB6A_INF folder I get an unknown error has occurred when Catalyst Install Manager loads up during the Analyzing process before installation.


Any suggestions?

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User profile for user: Loner T
Loner T
User level: Level 9
59,471 points

Nov 23, 2014 11:16 AM in response to Porkstar

Porkstar wrote:

Loner T, sorry to jump onto the discussion between you and Novelty but i'm using Win 8.1 Pro and windows only seems to detect my display adapter as Microsoft Basic Display Adapter and not R290 series. I can only install the stock drivers for my R295X but I then can't update the drivers with any of the beta drivers.

No worries. We are all trying to get a working setup for all potential 5K owners. All input/discussion is very helpful. In my case, The 'before' is a Generic display adapter, but when the BC drivers are installed, the R290 comes up, similar to your case. I downloaded the 14.9 from the nVidia website which gave me the 14.3 driver and updated Catalyst control panel. The R295 should at least allow the non-Beta driver to install. I will try a R295 test.


Also if I try downloading the AMD beta drivers and attempt to do a manual install by running the setup from the Drivers/Display/WB6A_INF folder I get an unknown error has occurred when Catalyst Install Manager loads up during the Analyzing process before installation.


Any suggestions?

Unless you absolutely must have the Beta driver, my suggestion is to use the latest non-Beta (aka the GA - Generally Available) driver. If that has installation issues, nVidia and the community can put their heads together for some investigation.

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User profile for user: Zachary Davis
Zachary Davis
User level: Level 1
0 points

Nov 30, 2014 10:24 AM in response to Novelty Condom

I just want to tag this thread. I'm experiencing the exact same issue as Porkstar. I can install the included Apple Boot Camp AMD R295X driver, and it is recognized by my Windows 8.1 Pro install. However, any attempt to update to AMD's latest or beta drivers fails. I'm thinking that the work done for Apple's Boot Camp driver hasn't been rolled into AMD's public release/beta development branch, and AMD's latest installer just doesn't recognize or support these newer AMD R295X cards--purely speculation on my part though.

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Retina 5K - AMD Boot Camp Driver failure

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