Novelty Condom

Q: Retina 5K - AMD Boot Camp Driver failure

I would like to begin a discussion of the Boot Camp Drivers for the AMD video card in the stock Retina 5K iMac.  There is a thread that demonstrates what appears to be a successful install of the drivers, and a thread that demonstrates a non-successful install.

 

A non-sucessful install looks like this:

ATI-bootcamp.JPG

The drivers tab indicates that driver version 14.200.1002.1002 is installed.

 

This is the stock Boot camp driver install.  The latest beta Catalyst drivers from the AMD website will also return the same results.

 

I have had conversations with Apple support and it seems there is no official support for Boot Camp after install.  They have no useful information beyond blaming Microsoft and/or AMD and acknowledging that there are threads at Apple communities that confirm people are having this issue.

 

For those of you with the Retina 5K, can you get the AMD Boot Camp drivers to function?  If so, what did you do to make it work?

Can you list your specific hardware load out?

 

I am not concerned about true 5K support in Windows, that is not the issue at this point.  The issue is that the AMD Boot Camp drivers will install, but Windows refuses to load them and returns a 'code 43' error.

 

Retina 5K - 3.5GHz i5, 8GB ram, AMD Radeon R9 M290X 2048MB

iMac (Retina 5K, 27-inch, Late 2014), OS X Yosemite (10.10)

Posted on Nov 16, 2014 11:07 AM

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Q: Retina 5K - AMD Boot Camp Driver failure

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  • by Memiehic,

    Memiehic Memiehic Jul 25, 2015 10:32 PM in response to 3KyNoX
    Level 1 (25 points)
    Jul 25, 2015 10:32 PM in response to 3KyNoX

    AMD also has this in their release notes for the Technical Preview Win10 Driver:

    • This driver is not intended for use on AMD products running in Apple Boot Camp platforms. Users of these platforms should contact their manufacturer for driver support.

     

    er... isn't AMD our manufacturer for the video card? how the heck do you make Apple to write something that they have no intimate knowledge of? Or perhaps it is upto Apple to pay them to support it... At the end of day, would some one take charge of this.. the consumer at the end of the day is getting shafted, this is the worst driver support BAR NONE for video cards like ever... I want my 5K in Windows and I want my Windows 10 driver fully working for many games and apps, NOW. Tim Cook you are getting an email really soon about this... I am fed up with this lack of support.

     

    I am not upgrading to Win10, until there are drivers ready to rock from AMD.

  • by Loner T,

    Loner T Loner T Jul 26, 2015 5:53 AM in response to Memiehic
    Level 7 (24,307 points)
    Safari
    Jul 26, 2015 5:53 AM in response to Memiehic

    Memiehic wrote:

     

    AMD also has this in their release notes for the Technical Preview Win10 Driver:

    • This driver is not intended for use on AMD products running in Apple Boot Camp platforms. Users of these platforms should contact their manufacturer for driver support.

     

    er... isn't AMD our manufacturer for the video card? how the heck do you make Apple to write something that they have no intimate knowledge of? Or perhaps it is upto Apple to pay them to support it... At the end of day, would some one take charge of this.. the consumer at the end of the day is getting shafted, this is the worst driver support BAR NONE for video cards like ever... I want my 5K in Windows and I want my Windows 10 driver fully working for many games and apps, NOW. Tim Cook you are getting an email really soon about this... I am fed up with this lack of support.

    No. Apple is. AMD is the hardware vendor. Apple wrote it's own driver for 5K support. There was no support for 5K on any hardware/OS. Apple wrote it's own Timing Controller (please see Boot Camp on iMac Retina 5K? ). 

     

    There has been quite a bit of discussion on Apple's support or lack thereof, of Windows, in general. Windows is a 'hobby' project for Apple. If the consumer buys a product without proper evaluation that it satisfies their requirements, the vendor should be asked either prior to the sale for a feature list, or after the sale very nicely to add a feature. In this case the consumer has shafted themselves by lack of due diligence. Please provide product feedback (aka Feature Request after the sale) and let it takes due course. If your business/pleasure requirements are not being met, it is better to find a product which does (in some cases it may not exist yet). BTW, I have been waiting for a 4K ATV for 2 years now.

     

    Memiehic wrote:

     

    I am not upgrading to Win10, until there are drivers ready to rock from AMD.

    Very wise choice.

  • by Memiehic,

    Memiehic Memiehic Jul 29, 2015 1:45 AM in response to Loner T
    Level 1 (25 points)
    Jul 29, 2015 1:45 AM in response to Loner T

    If Apple is the writer for 5K Support in OS X, Why did AMD released a bootcamp driver in Windows for the iMac 5K? Before this driver, a lot of games has problems, but AMD fixed most of those issues. But now there is no support for Windows 10, as of yet.. the driver has not been updated since December last year. AMD in this case supported Windows, but they basically said, we are no longer doing this, Apple you do it, then Apple doesn't want to do it, so everyone gets shafted...

     

    Only really bought the iMac 5K is for the awesome screen, and at least I thought there will be some decent driver support... but the situation seems really bad.

  • by Mathriis,

    Mathriis Mathriis Jul 31, 2015 1:49 AM in response to Memiehic
    Level 1 (10 points)
    Jul 31, 2015 1:49 AM in response to Memiehic

    I have the same issue occurring at the moment with my iMac 5K. I really want to have Windows 10 installed because I use the Windows partition for gaming. If you have any troubles and are getting annoyed too much I have two solutions you might want to look into.

     

    First solution:

    1. Download the latest driver (at the moment of writing 15.7.1), the AMD Omega 14.12 driver, and the official December Bootcamp Driver 14.301.

    2. Make a new folder called "modded driver", which purpose explains itself.

    3. Copy everytning from the latest driver to "modded driver".

    4. Copy everything from the Bin64 folder of the Omega driver and overwrite everyting in the Bin64 folder of "modded driver".

    5. Copy "InstallManagerApp.exe" and "InstallManager.dll" from the Bin64 folder of the December Bootcamp driver, and overwrite the corresponding files in the Bin64 folder of "modded drivers".

    6. Now you are ready to install the driver. Just run "setup.exe" in the root folder of "modded drivers"

     

    Second solution:

     

    1. Have a look at either Vidock or Sonnet Technologies. Both runs with native/external graphic cards through Thunderbolt. With Sonnet Technologies you will be able to get a free upgrade to Thunderbolt 3 when it launches from Intel.

    2. Decide whether you want to spend money on Vidock or Sonnet Technologies. Sonnet works best because you will get a total solution where you only need to decide which Graphic Card you want to buy. Personally I would aim for Geforce GTX 980 because I game on it.

    3. Look at some specs and see it in action. Links to videos on Vidock here: (MacBook Air 2013 with external graphic card: https://www.youtube.com/watch?v=Yk3JuEPmbdw.

     

    I hope it gave you just a little bit hope.

     

    Best Regards,

    Mathias

  • by Memiehic,

    Memiehic Memiehic Jul 31, 2015 5:06 AM in response to Mathriis
    Level 1 (25 points)
    Jul 31, 2015 5:06 AM in response to Mathriis

    Thanks Mathias for this, seems interesting, won't be that risky if I try it first in Windows 8.1

     

    Yeah, the best of both worlds is an iMac and with the ability to play games in Windows... however, due to my "summer" gaming binge here in Australia, I had use the warranty for the iMac because the power board failed.. probably due to heat?... not too keen to game in summer anymore, I try to squeeze in as many games now before the temperature warms up, hehe. Might even just migrate it off to my old PC to game. I have Apple Care so I should be protected and gaming is like video rendering from pros should be normal.

  • by Memiehic,

    Memiehic Memiehic Jul 31, 2015 5:10 AM in response to Memiehic
    Level 1 (25 points)
    Jul 31, 2015 5:10 AM in response to Memiehic

    Also, AMD apparently said somewhere in their forum that they are waiting for Apple to give them the go ahead... I reckon, the sales of these chips are abysmal, that AMD just won't bother with it... even the Mac Pro gets shafted!!!!

     

    Coming from Windows, where there are monthly support for video drivers... Apple allow AMD to do the same whatever the story is, someone SUPPORT IT!!!

     

    Windows 10 drivers now, It's a major threat, having the ability to let people use Windows, means "extra" mac sales... why stop people doing that? makes no sense.

  • by Mathriis,

    Mathriis Mathriis Jul 31, 2015 5:48 AM in response to Memiehic
    Level 1 (10 points)
    Jul 31, 2015 5:48 AM in response to Memiehic

    I have the same issue occurring at them moment with my iMac 5K. I really want to have Windows 10 installed because I use the Windows partition for gaming. If you have any troubles and are getting annoyed too much I have two solutions you might want to look into.

     

    First solution:

    1. Download the latest driver (at the moment of writing 15.7.1), the AMD Omega 14.12 driver, and the official December Bootcamp Driver 14.301.

    2. Make a new folder called "modded driver", which purpose explains itself.

    3. Copy everytning from the latest driver to "modded driver".

    4. Copy everything from the Bin64 folder of the Omega driver and overwrite everyting in the Bin64 folder of "modded driver".

    5. Copy "InstallManagerApp.exe" and "InstallManager.dll" from the Bin64 folder of the December Bootcamp driver, and overwrite the corresponding files in the Bin64 folder of "modded drivers".

    6. Now you are ready to install the driver. Just run "setup.exe" in the root folder of "modded drivers"

     

    Second solution:

     

    1. Have a look at either Vidock or Sonnet Technologies. Both runs with native/external graphic cards through Thunderbolt. With Sonnet Technologies you will be able to get a free upgrade to Thunderbolt 3 when it launches from Intel.

    2. Decide whether you want to spend money on Vidock or Sonnet Technologies. Sonnet works best because you will get a total solution where you only need to decide which Graphic Card you want to buy. Personally I would aim for Geforce GTX 980 because I game on it.

    3. Look at some specs and see it in action. Links to videos on Vidock here: (MacBook Air 2013 with external graphic card: https://www.youtube.com/watch?v=Yk3JuEPmbdw.

     

    I hope it gave you just a little bit hope.

     

    Best Regards,

    Mathias

  • by Mathriis,

    Mathriis Mathriis Jul 31, 2015 5:54 AM in response to Memiehic
    Level 1 (10 points)
    Jul 31, 2015 5:54 AM in response to Memiehic

    I tried one more time with a clean install this time, and it resolved it.

     

    Steps to reproduce:

    1. Download the Windows Installer as an ISO-file.

    2. Create the bootable installer using Boot Camp Assistant with the same ISO-file.

    3. At the same time download the Boot Camp Drivers through Boot Camp Assistant.

    4. Clean Install the OS by Deleting the entire hard drive. Also the OS X part.

    5. Boot Camp Installer will automatically open after entering Windows, if it is stored on the same Windows Installer (USB prefered).

    6. Create a new partition for OS X within Windows.

    7. Use Internet Recovery in order to reinstall OS X.

     

    Good Luck.

     

    Best Regards,

    Mathias
    Screenshot.jpg

  • by 12bravo83,

    12bravo83 12bravo83 Jul 31, 2015 6:52 AM in response to Neurosion
    Level 1 (0 points)
    Jul 31, 2015 6:52 AM in response to Neurosion

    I would just like to say thank you very much to Neurosion because I was stuck unable to play any games (GTA V at 1 FPS is not enjoyable, shockingly). That check list worked perfect for me running Windows 10 Pro (release) on iMac 5k (2014).

  • by Duke748,

    Duke748 Duke748 Jul 31, 2015 2:51 PM in response to Memiehic
    Level 1 (0 points)
    Jul 31, 2015 2:51 PM in response to Memiehic

    Got my r295 rImac working using the AMD-Catalyst-15.6-Beta-Software-Suite-Win8.1-64Bit-June22 drivers.

     

    See https://discussions.apple.com/thread/7154565

  • by Mathriis,

    Mathriis Mathriis Aug 1, 2015 4:38 AM in response to Duke748
    Level 1 (10 points)
    Aug 1, 2015 4:38 AM in response to Duke748

    How did you install it on Windows 10? I always get "Could not detect hardware" message?

     

    Do you also have a direct link to where we can find the driver you are speaking of?

     

    Is this the one you used?http://support.amd.com/en-us/kb-articles/Pages/latest-catalyst-windows-beta.aspx

    http://support.amd.com/en-us/kb-articles/Pages/latest-catalyst-windows-beta.aspx

  • by Mathriis,

    Mathriis Mathriis Aug 1, 2015 4:48 AM in response to Duke748
    Level 1 (10 points)
    Aug 1, 2015 4:48 AM in response to Duke748

    I can confirm that the Beta drivers works for now. Though it doesn't provide with the exact driver and performance will be noticeable. I am very happy about this temporarily fix until Apple releases a new boot camp driver together with AMD. Let it be soon thanks!

  • by zyne,

    zyne zyne Aug 1, 2015 12:00 PM in response to Mathriis
    Level 1 (9 points)
    Desktops
    Aug 1, 2015 12:00 PM in response to Mathriis

    is the res locked at 1920x1080 i got the driver to work however i cant get resolution any higher ?

  • by evilcore,

    evilcore evilcore Aug 1, 2015 12:16 PM in response to zyne
    Level 1 (0 points)
    Aug 1, 2015 12:16 PM in response to zyne

    how did you get it to work? I have the R9 M290X with code 43 and every time I point it to the folder it says the best driver software for your device is already installed C:\AMD\AMD-Catalyst-15.6-Beta-Software-Suite-Win8.1-64Bit-June22\Packages\Drive rs that's where I pointing it to, but I don't know what else to do, since it is not being able to install the other software.

  • by J Ice,

    J Ice J Ice Aug 1, 2015 1:31 PM in response to evilcore
    Level 1 (0 points)
    Aug 1, 2015 1:31 PM in response to evilcore

    1. Right-Click "update driver software"

    2. Browse my computer for driver software

    3. Click the "Let me pick from a list of... "

    4. Click "Have Disk"

    5. Browse to the INF file (C:\AMD\AMD-Catalyst-15.6-Beta-Software-Suite-Win8.1-64Bit-June22\Packages\Driv ers\Display\WB6A_INF)

    6. Boom!

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