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Helpful answers
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Nov 18, 2014 11:40 AM in response to mctedescoby griff w,Hi there mctedesco,
You may want to make sure that the movie in question was purchesedwith the same Apple ID that is being used on the Apple TV. Take a look at the article below for more information.
Before you begin
- Sign in with the Apple ID that you used for the original purchase. Use these steps to see which Apple ID you used to download an item.
- See if the content is available for redownload. Previously purchased items might not be available if they're no longer on the iTunes Store. If you changed your Apple ID from one country to another, you can’t download items you purchased in a previous country.
If you're using Family Sharing, you can use these steps to download your family member's content.
-Griff W.