DrDerrick
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Q: Yosemite won't connect to my router

A few years ago I bought a Macbook Pro with Snow Leopard and it has worked fine. Not being a techy i have been reluctant to upgrade the OS but took the plunge last night. I wanted to get Mavericks, as I have heard it is good, but the Apple store doesn't offer it anymore so I had to download Yosemite.  All went well except it won't connect to my router anymore. I can connect to public wifi, but not to my router. I anyone else having this problem, and is there a solution? Does anyone know where I could download Mavericks, as I may try loading that if I can find a copy until Apple sort out the bugs in Yosemite?

MacBook Pro, Mac OS X (10.6.8)

Posted on Nov 17, 2014 2:43 AM

by DrDerrick,Solvedanswer
DrDerrick DrDerrick
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A:

Thank you - very helpful!  All fixed now :-)

Posted on Nov 18, 2014 12:30 PM

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DrDerrick

Q: Yosemite won't connect to my router

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  • by sterling r,Helpful

    sterling r sterling r Nov 18, 2014 12:11 PM in response to DrDerrick
    Community Specialists
    Nov 18, 2014 12:11 PM in response to DrDerrick

    Howdy DrDerrick,

     

    If you are still unable to connect to your home Wi-Fi network, I would recommend that you use the Wireless Diagnostics on the OS to help determine what the issue might be. The following article will get you stared with it:

     

    OS X Yosemite: About Wireless Diagnostics

     

    Wireless Diagnostics can help you resolve wireless connectivity issues

    Wireless Diagnostics analyzes the Wi-Fi network your Mac is connected to, and provides solutions to help resolve wireless connectivity issues.

    If you can connect to your Wi-Fi router, but have issues loading webpages, sending or receiving email, streaming music or video, use Wireless Diagnostics to analyze the network’s connection to the Internet. After Wireless Diagnostics has completed an analysis of your Wi-Fi network, it lists any issues it finds and offers some solutions.

    Wireless Diagnostics collects detailed logs you can provide to a network specialist, network administrator, or an IT support person.

    Wireless Diagnostics generates a compressed file containing details found during the diagnosis that is saved to the desktop of your Mac. The file’s name starts with WirelessDiagnostics- and ends with .tar.gz. This file may be useful to your network administrator, service provider, or IT support person.

    Note:   Wireless Diagnostics doesn’t change your network settings.

    1. Quit all open apps.

    2. Try to join the Wi-Fi network you’re having problems with (if you are not already connected).

    3. Hold down the Option key, click the Wi-Fi status icon  in the menu bar, then choose Open Wireless Diagnostics.

    4. Enter your user name and password, then click Continue.

    5. Follow the onscreen instructions to analyze your network connection.

    For more information about using Wireless Diagnostics, see the Apple Support article About Wireless Diagnostics.

     

    Thank you for using Apple Support Communities.

    Take care,

    Sterling

  • by DrDerrick,Solvedanswer

    DrDerrick DrDerrick Nov 18, 2014 12:30 PM in response to sterling r
    Level 1 (0 points)
    Nov 18, 2014 12:30 PM in response to sterling r

    Thank you - very helpful!  All fixed now :-)

  • by sterling r,

    sterling r sterling r Nov 20, 2014 3:00 PM in response to DrDerrick
    Community Specialists
    Nov 20, 2014 3:00 PM in response to DrDerrick

    My pleasure! Glad to help.