BrianonKauai
Level 1 (0 points)

Q: sound

Just loaded Win 8.1 underbootcamp using latest bootcamp software.    There is sound when booting to Yosemite and with Win 8.1 with Parallels.

However,  If I boot straight to windows with bootcamp I get no sounds.    Device Manager shows two speaker outputs and shows levels of volume on

the indicator when I test sounds but no sound out of the speakers or the headset jack on the front.    Using a Mac Pro 5.1 with Yosemite.

Might there be a driver for bootcamp that windows needs as opposed to the generic.

Mac Pro, OS X Yosemite (10.10), New to a Mac

Posted on Nov 17, 2014 12:08 PM

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BrianonKauai

Q: sound

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  • Helpful answers

  • by Loner T,

    Loner T Loner T Nov 18, 2014 7:24 PM in response to BrianonKauai
    Level 7 (23,623 points)
    Safari
    Nov 18, 2014 7:24 PM in response to BrianonKauai

    Please check the Device Manager for any missing devices or any yellow triangles with exclamation marks.

     

    Do you see any of these devices or similar under W8.1?

     

    DeviceDrivers-Bootcamp-SoundDevices.png

  • by BrianonKauai,

    BrianonKauai BrianonKauai Nov 19, 2014 12:11 AM in response to Loner T
    Level 1 (0 points)
    Nov 19, 2014 12:11 AM in response to Loner T

    Sound shows two (High Definition Audio Device ) both working properly.  I tried to uninstall but both show up when rebooted.
    Audio outputs show two Speakers (High Definition Audio Device ) both working properly.  I thought that there might be special audio   drivers for the Mac Pro when booting with Windows but have no luck finding them if there are.

  • by Loner T,

    Loner T Loner T Nov 19, 2014 5:36 AM in response to BrianonKauai
    Level 7 (23,623 points)
    Safari
    Nov 19, 2014 5:36 AM in response to BrianonKauai

    Can you post the output of About This Mac -> System Report -> Audio from the OS X side?

  • by BrianonKauai,

    BrianonKauai BrianonKauai Nov 20, 2014 4:50 PM in response to Loner T
    Level 1 (0 points)
    Nov 20, 2014 4:50 PM in response to Loner T

    Built-in Output:

     

      Manufacturer: Apple Inc.

      Output Channels: 2

      Current SampleRate: 44100

      Transport: Built-in

     

    Built-in Line Output:

     

      Default Output Device: Yes

      Default System Output Device: Yes

      Manufacturer: Apple Inc.

      Output Channels: 2

      Current SampleRate: 44100

      Transport: Built-in

     

    Built-in Digital Output:

      Manufacturer: Apple Inc.

      Output Channels: 2

      Current SampleRate: 44100

      Transport: Built-in

    Don't know why this shows up to the left.  I tried to copy and paste.    I also got an .spx file of the system report but can't inset it because it is over 2

    mb in size.  It says Built-in output is Apple  2channels sample rate 44100 transport is built-in

  • by Loner T,

    Loner T Loner T Nov 20, 2014 5:03 PM in response to BrianonKauai
    Level 7 (23,623 points)
    Safari
    Nov 20, 2014 5:03 PM in response to BrianonKauai

    Do you want to use Grab and cut a part of the screen and post it as an image? The formatting from the profiler causes the JiveServer some issues.

  • by BrianonKauai,

    BrianonKauai BrianonKauai Nov 25, 2014 11:35 PM in response to Loner T
    Level 1 (0 points)
    Nov 25, 2014 11:35 PM in response to Loner T


    Don't know what Grab is.

  • by Loner T,

    Loner T Loner T Nov 26, 2014 4:17 AM in response to BrianonKauai
    Level 7 (23,623 points)
    Safari
    Nov 26, 2014 4:17 AM in response to BrianonKauai

    Application -> Utilities -> Grab.

     

    Please also see OS X: Keyboard shortcuts - Apple Support - Taking Screenshots.

     

    This http://windows.microsoft.com/en-us/windows/use-snipping-tool-capture-screen-shot s#1TC=windows-8 is the Windows equivalent.

  • by BrianonKauai,

    BrianonKauai BrianonKauai Dec 16, 2014 10:51 AM in response to Loner T
    Level 1 (0 points)
    Dec 16, 2014 10:51 AM in response to Loner T

    Snip of Sound on Device Manager.PNG

     

    Sorry to be so long but I had to go off island for some business without access to my desktop.

    I think this is the Device Manager info you asked for.   I looked in other places for info and only saw one post that suggested a driver but that isn't the

    sound device that I have.   I am looking to find what device actually exists in this particular machine.

  • by Loner T,

    Loner T Loner T Dec 16, 2014 12:10 PM in response to BrianonKauai
    Level 7 (23,623 points)
    Safari
    Dec 16, 2014 12:10 PM in response to BrianonKauai

    Can you look on the OS X side and check for Manufacturer/Model of the sound/HDA device? It is more than likely a Cirrus Logic controller/device.

  • by BrianonKauai,

    BrianonKauai BrianonKauai Dec 17, 2014 2:22 PM in response to BrianonKauai
    Level 1 (0 points)
    Dec 17, 2014 2:22 PM in response to BrianonKauai

    I tried this before but only got the following: 

     

    Built-in Line Input:
      Default Input Device: Yes

    Input Channels: 2

      Manufacturer: Apple Inc.

      Current SampleRate: 44100

      Transport: Built-in

    Built-in Digital Input:

      Input Channels: 2

      Manufacturer: Apple Inc.

      Current SampleRate: 44100

      Transport: Built-in

    Built-in Output:

      Manufacturer: Apple Inc.

      Output Channels: 2

      Current SampleRate: 44100

      Transport: Built-in

    Built-in Line Output:

      Default Output Device: Yes

      Default System Output Device: Yes

      Manufacturer: Apple Inc.

      Output Channels: 2

      Current SampleRate: 44100

      Transport: Built-in

    Built-in Digital Output:

      Manufacturer: Apple Inc.

      Output Channels: 2

      Current SampleRate: 44100

      Transport: Built-in






  • by Loner T,

    Loner T Loner T Dec 18, 2014 12:22 AM in response to BrianonKauai
    Level 7 (23,623 points)
    Safari
    Dec 18, 2014 12:22 AM in response to BrianonKauai

    An iMac 5,1 is the tower 2010-2012 as noted in How to identify Mac Pro models - Apple Support.

     

    From Boot Camp Support Software 5.1.5621

     

    System Requirements

    • MacBook Air (11-inch & 13-inch, Mid 2011)
    • MacBook Air (11-inch & 13-inch, Mid 2012)
    • MacBook Pro (15-inch & 17-inch, Mid 2010)
    • MacBook Pro (13-inch, & 15-inch, Early 2011)
    • MacBook Pro (17-inch, Early 2011)
    • MacBook Pro (13-inch,15-inch & 17-inch  Late 2011)
    • MacBook Pro (13-inch & 15-inch, Mid 2012)
    • MacBook Pro (Retina, Mid 2012)
    • MacBook Pro (Retina, 13-inch, Late 2012)
    • MacBook Pro (Retina, 13-inch and 15-inch, Early 2013)
    • Mac Pro (Early 2009)
    • Mac Pro (Mid 2010)
    • Mac Pro (Mid 2012)
    • Mac mini (Mid 2011)
    • Mac mini (Late 2012) 
    • iMac (27-inch, Mid 2010)
    • iMac (21.5-inch & 27-inch, Mid 2011)
    • iMac (21.5-inch & 27-inch, Late 2012)
    • iMac (21.5-inch) Early 2013
    • Windows 7, Windows 8, and Windows 8.1, 64 bit

     

    Can you download this .zip to a USB and run setup.exe in the Bootcamp folder? If you want, you can try only the sound driver.

  • by BrianonKauai,

    BrianonKauai BrianonKauai Dec 18, 2014 10:23 AM in response to Loner T
    Level 1 (0 points)
    Dec 18, 2014 10:23 AM in response to Loner T

    I got my Christmas present.    One site suggested running the latest Realtek Audio driver software.   It worked and I now have sound.

    Mahalo for spending your time on my problem, I appreciate it;

    You did teach me about Grab it and the snipping tool  so you made me a little smarter. 

     

    Mele Kalikimaka and Hau'oli Makahiki Hou from Kauai.