Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

sneev Author

Level 1

0 points

APPCRASH

I previously submitted the following APPCRASH to the community:

Problem Event Name:APPCRASH

Application Name:iTunes.exe

Application Version:11.4.0.18

Application Timestamp:54045c47

Fault Module Name:CoreAudioToolbox.dll

Fault Module Version:7.9.8.6

Fault Module Timestamp:53d96048

Exception Code:c0000005

Exception Offset:0002d0e0

OS Version:6.0.6002.2.2.0.256.6

Locale ID:1033

Additional Information 1:fd00

Additional Information 2:ea6f5fe8924aaa756324d57f87834160

Additional Information 3:fd00

Additional Information 4:ea6f5fe8924aaa756324d57f87834160

And was told to go here:

iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues

http://support.apple.com/kb/TS1717

After attempting the recommendations from the troubleshooting website, I have made no progress. Are there any other steps I should take?

itunes-OTHER, Windows Vista

Posted on Nov 17, 2014 11:24 AM

There are no replies.

APPCRASH

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up