HT201412: If your iPhone, iPad, or iPod touch won't turn on

Learn about If your iPhone, iPad, or iPod touch won't turn on

cam561

Level 1 (5 points)

Q: frozen iphone 4s ive tried to reset it but it does not work it is stuck on the lock screen need help

help me please it started with my iphone 4s then went on to my pad mini it is still stuck on both.

iPhone 4S, iOS 8.1

Posted on Nov 17, 2014 12:59 PM

I have this question too

Q: frozen iphone 4s ive tried to reset it but it does not work it is stuck on the lock screen need help

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by Ingo2711,

Ingo2711 Nov 17, 2014 1:15 PM in response to cam561
Level 7 (25,977 points)

iPhone

Nov 17, 2014 1:15 PM in response to cam561

Did you try to connect in recovery mode?
If you can't update or restore your iOS device
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by cam561,

cam561 Nov 18, 2014 6:03 AM in response to Ingo2711
Level 1 (5 points)

Nov 18, 2014 6:03 AM in response to Ingo2711

thank you ingo2711 but in the end i reset them to factory settings by icloud
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