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2008 Apple Mac Pro with SAPPHIRE TRI-X R9 290 4GB GDDR5 OC (UEFI)

Dear Apple,


Can you please add hardware/drivers support for the Sapphire Tri-X R9 290 GDDR5 OC (UEFI) Graphics cards to the latest Mac OS X 10.10 operating system?


We have a few Apple Mac Pro's that we installed older Radeon 7970 graphics cards in (a few years back) and now we are upgrading the graphics cards to the newest Radeon R9 290 Series cards (Sapphire Tri-X R9 290 4GB GDDR5 OC UEFI).


We chose the Sapphire Tri-X R9 290 4GB GDDR5 OC (UEFI) (11227-00-40G) Graphics cards.


The Sapphire Graphics card can be found here:

http://www.sapphiretech.com/presentation/product/?cid=1&gid=3&sgid=1227&pid=2091 &psn=&lid=1&leg=0


We have been trying to figure out how to get this graphics card to work with the latest OS X 10.10 Yosemite. We are installing two Sapphire R9 290 graphics cards per machine.


We want to make sure that the OS X drivers support multiple monitors, CrossFire, as well as HDMI audio, and support GPU hardware support in the latest OS X 10.10 Yosemite.


Has anyone managed to get the Sapphire Tri-X R9 290 (SKU ID: 11227-00-40G) working in a 2008 or 2009 Apple Mac Pro?


We have 24 Apple Mac Pro's and we purchased 48 of the Sapphire Tri-X R9 290 graphics cards (to install into the Apple Mac Pro's) and we're trying to figure out how to add driver support to OS X for the Sapphire Tri-X R9 290 / Radeon R9 290 to the latest Mac OS X.


If I go into the "Graphics/Displays" Hardware section it shows that the Sapphire card (in Slot 2) is installed, but it only displays the name "Display".


The properties of the Sapphire Tri-X R9 290 graphics card are:

Vendor: ATI (0x1002)

Device ID: 0x67b1

Revision ID: 0x0000

Kernel Extension Info: No Kext Loaded


Any ideas as to how to install hardware drivers to get these graphics cards to work properly in OS X 10.10 Yosemite and to enable GPU hardware support in OS X and also enable HDMI Audio?

Mac Pro, OS X Yosemite (10.10)

Posted on Nov 17, 2014 1:16 PM

Reply
8 replies

Nov 17, 2014 2:35 PM in response to The hatter

Hi Hatter,


That link you posted is for the Radeon HD 7970 (R9 280) and it's a completely different (much older) graphics card.


I'm talking about the newest/latest Radeon R9 290 series graphics cards.


I'm just trying to get the Radeon R9 290 (or 290X) series graphics cards (SAPPHIRE TRI-X R9 290 4GB GDDR5 OC (UEFI) to work in the 2008-2012 Apple Mac Pro.


I wish Apple would just add hardware driver support for the AMD R9 290 series to OS X 10.10 Yosemite, so that users could just purchase Radeon R9 290/290X graphics cards and use them (out of the box) without having to modify OS X, and the hardware drivers would automatically recognize the AMD Radeon R9 290 series graphics cards.


We had this exact same problem with the Radeon HD 7970's prior to Apple/AMD adding hardware driver support to OS X. I'm hoping that AMD/Radeon/Apple will do the same for the latest Radeon R9 290 series graphics cards.


A lot of users have been trying to upgrade to the latest R9 290 series graphics cards and are having problems because we need hardware drivers and don't really know how to get the Radeon R9 290 series graphics cards recognized by Apple OS X 10.10 Yosemite.

Nov 17, 2014 2:46 PM in response to nextech

There is another threaad... though where someone compared the 280 and its performance to the 290 which does much worse. I figured link or would be in that thread also.


Apple has this thing of "bundling" (or bungling) drifvers into the OS - and nothing you can really do other than say run Windows natively to get full performance. Also link speed is an issue if it isn't using EFI though this one you are saying is, though UEFI (Unified EFI, EFI 2..x+) is a different animal than Apple's even if based on same UEFI standards (and Apple is a member of the EFI Group.


Just like mid Mountain Lion where 10.8.3 added more support? hoping to see that in future Yosemite builds.


And talk to MacVidCards who hangs out on those threads at MacRumors.

Nov 17, 2014 2:53 PM in response to The hatter

Yes, AMD/Apple ended up adding support for the Radeon HD 7970 (R9 280) series to Apple OS X (native driver support) so that Radeon HD 7970's (R9 280's) work right out of the box with Apple OS X.


Unfortunately that is a much older card, and now we are trying to get the latest AMD Radeon R9 290 series to work in Apple OS X 10.10 Yosemite.


It might take some work, but I'm hoping that AMD will write the hardware drivers and that Apple will include the drivers as part of an OS X 10.10 Yosemite update. I'm hoping that AMD will just release the drivers (for OS X) and we can start buying/purchasing AMD/Radeon R9 290 series graphics cards and use them (out of the box) in the 2008-2012 Apple Mac Pro.

Dec 31, 2014 4:04 PM in response to The hatter

Between our four different offices, we have 120 Apple Mac Pro's (2008-2012) and we purchased 160+ Sapphire R9 290 Graphics Cards (with Tri-X cooler) and we are using the graphics cards in the Apple Mac Pro computers (booted directly into Windows 8.1 Pro) but we can't get them to work properly in Apple OS X.


We have upgraded to the latest Apple OS X 10.10.1 Yosemite, and unfortunately Apple hasn't taken the time to include the latest hardware kext files/drivers to support the latest AMD R9 290 graphics cards.


If I go into the "Graphics/Displays" Hardware section it shows that the Sapphire card (in Slot 2) is installed, but it only displays the name "Display".


The properties of the Sapphire Tri-X R9 290 graphics card are:

Vendor: ATI (0x1002)

Device ID: 0x67b1

Revision ID: 0x0000

Kernel Extension Info: No Kext Loaded


Any ideas as to how to install hardware drivers to get these graphics cards to work properly in OS X 10.10 Yosemite and to enable GPU hardware support in OS X and also enable HDMI Audio?


We have contacted Sapphire, AMD and everyone points their finger at Apple, and says that APPLE needs to write the graphics display drivers and Apple needs to support the latest/newest hardware in their Apple OS X operating system.


So apparently it's Apple's fault, and I've read hundreds of thousands of posts from angry users complaining about how Apple doesn't support the newest/latest hardware (and you often have to use 3-5 year old hardware) in Apple OS X, because Apple OS X operating system is at least 3-8 years behind Microsoft Windows (when it comes to hardware driver support and/or graphics card adapter support).


We'll probably NEVER see DirectX 12 or any type of "real" graphics support in Apple OS X, and even the latest OpenGL implementations are limited, and most newer/newest graphics cards (AMD R9 290 series) do not work in the latest Apple OS X operating system, and users are forced to just boot directly into Windows, and use their Apple Mac Pro computers as Microsoft Windows 8.1 Pro computers, because Apple OS X doesn't work.


People are paying TENS OF THOUSANDS of dollars for "high-end" workstations, and we end up with a crappy Apple OS X operating system that doesn't even work, and doesn't even support the latest/newest hardware and it's always 3-8 years behind Microsoft.


It just doesn't make any sense anymore.


We have 120 Apple Mac Pro's and over 160+ AMD/Sapphire Radeon R9 290 Tri-X Graphics cards that are just collecting dust because we can't even use Apple OS X and we are just using a small handful of the graphics cards (in a small handful of systems) that are booted directly into Windows 8.1 Pro, because we can't even get Apple OS X to function or work properly, and can't get the latest Apple OS X to even use the latest AMD R9 290 graphics cards.


We've spent well over $760,000 on Apple Mac Pro hardware during the past 4 years, and it was probably our worst investment EVER.


We tried to stay with Apple, and tried to buy Apple products, but we finally realized that Apple doesn't support it's high-end users or its customers, and it has terrible customer service/support. Every single "Apple Genius" has told us that if we want HIGH-END hardware (that works) that we'd need to abandon Apple OS X and go move over to Microsoft Windows PC hardware and use Microsoft Windows 8.1 Pro (which has hardware drivers for all the latest hardware/devices).


If you buy an Apple product, you end up with a "dead-end" system, that you can't upgrade, and you are forced to use 3-8 year old technology (or 3-8 year old hardware) because you can't find the newest/latest drivers (or support) for the latest hardware.

Dec 31, 2014 4:36 PM in response to nextech

Over a YEAR has passed, and we still can't get Apple to add the latest hardware drivers for the newest/latest AMD Graphics Cards (AMD R9 290 series).


We have contacted AMD, and Sapphire, and everyone has pointed their fingers back at Apple, and said that Apple is the only ones that can add the latest graphics drivers to their Apple OS X Operating System.


So the problem lies on Apple, and Apple refuses to update it's operating system to support the newest/latest hardware.


AMD pointed us right back to Apple and said that it's Apple's OS X Operating System, and that it's Apple's job to add and write the newest/latest graphics display drivers to their OS X operating system.


AMD says it's Apple's fault. Sapphire says it's Apple's fault. Apple just refuses to do anything, and ultimately it's Apple's operating system and Apple's closed-ended ecosystem that refuses to allow customers/users to upgrade their Apple Mac Pro computers to the newest/latest hardware.


In the end, I guess the only solution is to abandon Apple Mac Pro products, and just start purchasing "Microsoft Windows PC" computers that we can upgrade and that have PCIe slots that we can just swap out the graphics cards (every year) with the newest/latest graphics card hardware.


Here: http://forums.amd.com/game/messageview.cfm?catid=440&threadid=181379


Here: https://www.sapphireforum.com/showthread.php?33574-2008-2012-Apple-Mac-Pro-with- SAPPHIRE-TRI-X-R9-290-4GB-GDDR5-OC-(UEFI)&p=277467#post277467



Apple seems to be a "dead end" and they don't support their high-end customers and don't seem to support Apple Mac Pro (high-end) users. Apple only seems to be concerned about selling iPods and iPads and iPhones, and they've abandoned their HIGH-END Apple Mac Pro users that want HIGH-END workstations for professional use.


I guess if you want a high-end workstation, you have to go back to buying a Microsoft Windows PC, and start going back to using the Adobe suite, and just completely abandon Apple and Apple products all together. (Apple is not in the business of designing or selling "high-end" products anymore). Apple just designs low-end "overpriced" hardware, that you can't upgrade, and must toss in the garbage every other year, because you can't upgrade it.


Apple has been heading this way for years, and the newest/latest "Black Shiny Trash Can" (that is NOT upgradeable and has no upgradeable PCIe slots and no way to even upgrade the video cards) and Apple has turned into a "disposable" computer company/business that just builds "All-In-One" garbage computers (that become extremely outdated and must be thrown away every other year, because they are not upgradeable) and you can't swap out video cards using standard COTS (Commercial Off The Shelf) latest Graphics Card adapters, and we can't even get the latest Mac OS X operating system to support the newest/latest graphics display hardware, it seems like our only choice (as others have stated before) is to abandon Apple products and begin moving/migrating back to Microsoft Windows 8.1 Pro machines.


We can't get Apple to support their customers or update their operating system or support the newest/latest hardware in their operating system, so it seems to be a "dead end" ecosystem, and Windows 8.1 Pro and using standard PC hardware is probably a much cheaper/affordable route and it's a long-term solution, because Apple seems to come out with one nice product (every ten years) and then they don't support the product or it's users, or don't follow-up with Apple OS X operating system upgrades, and then you are stuck with very old outdated hardware because you can't even get the newest/latest drivers for the latest graphics cards/hardware.


The only solution is to boot directly into Windows 8.1 Pro, and use Windows drivers, but then why even own a Apple Mac Pro if we can't use Apple OS X and can't even use our OS X software, and the only solution is to use our Apple Mac Pro as a Windows PC?


We're really disappointed in Apple and how Apple fails to update Apple OS X and fails to support the latest graphics cards (such as the AMD R9 290 graphics card).


I think 2014 is the last year that we are going to deal with Apple. Starting in 2015, as part of our 2015 New Year's Resolution, I guess we'll start e-baying our Apple Mac Pro equipment, or selling it (as salvage) and begin purchasing standard Microsoft Windows 8.1 Pro high-end workstations, and get away from the old legacy dead-end Apple garbage hardware and dead-end Apple OS X operating system.


It shouldn't be this hard, just to get some graphics drivers released to support the latest graphics card (which has been out for over a year now). The Radeon R9 290 graphics cards were out in mid 2013 (for over a year and a half, almost 2 years now...) and we are already coming up on 2015, and Apple still hasn't added drivers support for the R9 290 series graphics cards to it's latest Apple OS X 10.10.1 Yosemite.


It's a shame, but Apple has really gone downhill over the past few years. Nothing but really old and outdated hardware, and even their "latest" Apple Mac Pro is 2-3 year old hardware (that Apple is marketing as "new") and it's non-upgradeable, and you can't even run/install the latest graphics cards into it.


Apple is dead-end and it's not a place for "high-end" users anymore. I guess Apple doesn't care about it's "high-end" user market anymore, and is just interested in designing silly iPhones and iPods/iPads.

Mar 1, 2015 2:44 PM in response to nextech

Have you tried injecting your device ID into the AMD9000Controller.kext? In most cases I have found in the past, if they already have a driver for the series it might just be missing your specific devices ID. I have usually had good luck with mostly reference cards working fine. I mean, you've have to go into dev mode now because they added driver signing. But it could get you the fuller functionality you're looking for.


It isn't that they don't care about high end users. It is that they support specific devices, and sometimes the one you picked of the broad variety, isn't in that batch. Some companies also usually make Mac editions of their high end cards that are specifically designed to support some of the features more specific to Apple. It helps to get hardware that is already really close to what Apple already uses, or is similar to what the video card vendors make for mac.


There is also the option of flashing the card firmware with unofficial firmware that gets better OSX compatibility.

2008 Apple Mac Pro with SAPPHIRE TRI-X R9 290 4GB GDDR5 OC (UEFI)

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