Family Sharing problem

I have added my daughter to family sharing, and she can update all but about six of the family apps on her phone. We can't figure out why she can download and or update almost every app, but not about six of them. She gets an error that says "Redownload Unavailable with This Apple ID"

iPhone 5, iOS 8.1

Posted on Nov 17, 2014 3:45 PM

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1 reply

Jan 17, 2015 1:45 PM in response to sgmacy698

Unfortunately, some content isn't family shareable. I believe it's up to the publisher to decide whether to allow it for their content. To find out if a particular app is shareable, locate the particular app in the app store, click on details and scroll down to the place where it indicates whether the app is shareable. Here is the related Apple support article: Which purchased content can I share using Family Sharing - Apple Support


Another possibility is that the app is "hidden" in the primary Apple ID account. For help with that, check here: iTunes Store: Hiding and unhiding purchases - Apple Support


Hope this helps.

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Family Sharing problem

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