saraaannv

Q: Card Verification Problems

When adding my credit card, the only option to verify the card information is through email, but the email address that Apple is using to verify the card is incorrect, and I cannot figure out where that email was entered incorrectly so that I can correct it.

iPhone 6, iOS 8.1

Posted on Nov 18, 2014 6:03 AM

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Q: Card Verification Problems

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  • by judysings,

    judysings judysings Nov 19, 2014 12:33 PM in response to saraaannv
    Community Specialists
    Nov 19, 2014 12:33 PM in response to saraaannv

    Hi saraaannv,

    Welcome to the Support Communities! The article below will explain how to review or correct your verification email address for your Apple ID.

    If you didn't receive your Apple ID verification or reset email - Apple Support

     

    • What is a verification email? When you add or change an email address for your Apple ID, you need to verify it as directed in an email that Apple sends to the address.

    Make sure that you're checking the correct email account

    • If you're verifying an Apple ID email address, check for the verification email at the same address.

    Make sure that the email address is correct in your Apple ID account

    If you're verifying an Apple ID email address, take these steps:

    1. Go to My Apple ID (appleid.apple.com).
    2. Select “Manage your Apple ID” and sign in.
    3. If the email address listed in your account is incorrect, edit the address as needed. Apple will send another verification email to the corrected address.

     

    Make sure that the email account is receiving email

    If you're not getting any email at your email address, this information may help:

    If necessary, contact your email service provider.

     

    Resend the email

    If your email address is correct in your Apple ID account, and you're receiving other email at that address, try resending the email:

    • If you're verifying an Apple ID email address, sign in to your account at My Apple ID, then click Resend next to the address.

    Cheers,

     

    Judy