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My 24" (6 yr old) Apple Display Screen has been flickering off requiring "unplug and replug" to come back on. Yesterday it flickered off & would not come back on. Today upon starting up the OS-X, the screen came back on. What's happening??

24" (6 yr old) Apple Display Screen has been flickering off requiring "unplug and replug" to come back on. Yesterday it flickered off & would not come back on. Today upon starting up the OS-X, the screen came back on. What's happening??

Apple 24" cinema display-OTHER, OS X Mountain Lion (10.8.5), Apple 24" cinema display

Posted on Nov 18, 2014 11:42 AM

Reply
1 reply

Nov 20, 2014 6:15 AM in response to sonja lashua

Hello there, sonja.


The following Knowledge Base article offers up some great troubleshooting steps for issues with flickering on an external display:


Apple computers: Troubleshooting issues with video on internal or external displays - Apple Support


No video or no signal, image distortion, "snow," or flickering

Check connections

When using an external display be sure to check the following:

  1. If you're using an Apple notebook, confirm the AC power cable or adapter is securely connected to the computer and the cable providing power to the display is also secure. It is always good to have your notebook connected to AC power when an external display is in use.
  2. Confirm display adapters are fully seated in their respective connections and that they are supported models and for the computer and display. Refer to these articles to assist you with adapter compatibility and further configuration information:
  3. Remove all display cable extenders, KVM switches, or other like devices and retest to determine if the issue is resolved.
  4. Try unplugging the video adapter or cable and then plug it back in.
  5. If more than one video adapter is in use (or "daisy-chained"), troubleshoot by using only one adapter.

    Example: A mini DisplayPort to DVI adapter connected to a DVI to HDMI adapter is an unsupported configuration because there is a series of adapters in use.

  6. If available, try using a different display and or adapter (or use a different connector by using DVI instead of VGA, for instance).

Reset the system

You can reset the Mac's parameter RAM and SMC.

Reset the resolution

Start by resetting the Mac's parameter RAM. If the display does not come up, was previously set to an unsupported resolution, and still results in no video:

  1. Start up in Safe Mode.
  2. From the Apple () menu, choose System Preferences.
  3. Choose Displays from the View menu to open the preferences pane.
  4. Select any resolution and refresh rate that your display supports.
  5. Restart your computer.

If you tried all of these steps for your display and the video issues persist, contact Apple technical support or take your Apple computer to the nearest Apple Store or Apple Authorized Service Provider (AASP) for diagnosis. If you plan to visit an Apple Retail Store, make a reservation at the Genius Bar using http://www.apple.com/retail/geniusbar/ (available in some countries only).

Note: Diagnostic fees may apply for issues not covered under warranty or the AppleCare Protection Plan (APP).


Thanks for reaching out to Apple Support Communities.


Cheers,

Pedro.

My 24" (6 yr old) Apple Display Screen has been flickering off requiring "unplug and replug" to come back on. Yesterday it flickered off & would not come back on. Today upon starting up the OS-X, the screen came back on. What's happening??

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