Q: iTunes Asks For My Password Every Time It Opens
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Jan 3, 2015 5:06 AMby Jassy,I am agreeing with McQ. This has not happened in the past. I too make a habit of clearing cookies, caches, history and never had this issue until recently. I am certain it has to do with some recent update be it iTunes, the OS, or Safari. Something has changed to cause this behavior.
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Jan 3, 2015 8:13 AMby notcloudy,Itunes 12 or one of the 11's
I noticed after one of the 11 updates - gee for everyone including Snow Leopard people -- that, if I opened Itunes while in this site - when I closed Itunes I was signed out of this site while the webpage still said I was logged in but couldn't log out = blah blah - think I put it in as a bug so it may have been corrected to keep the log-ins separate.
One thought is Apple may not have enough servers for Itunes, cloud etc - so they are timing out your sign-in -- if you don't have any activity after a certain length of time. Old IT trick to free up resources for active users - by bumping off the ones who have not had any activity within a certain length of time.
All with issues may want to report it as a bug to get apples attention.
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Jan 4, 2015 10:07 AMby notcloudy,Off line I reviewed all the preference setups for the last 11.xx update to itunes again - and, if you have not, looked at the latest version - you want to go through them for sharing, devices, and on one page - un tick do you want to share with apple.
Most of the time after an update to itunes I open it to make sure it still works and close it and don't open it up again. Had those great little clear usb speakers that hooked up to my monitor - with change-over from os9 to os10 apple dropped support on them - on update to mac pro - the tiny little speakers doesn't to song justice anyway. Still using the monitor the speakers came with --
Anyway - did notice it with Safari updates that Apple was always changing my setup - so it pays to go through your setup every time you get an update
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Jan 4, 2015 12:06 PMby McQ14,Thanks for the additional message, notcloudy. In the settings you mentioned, my checkbox for "Share With Apple" is already unchecked. I make sure it's never checked.
So, we're narrowing down the list of possible causes, but still trying to find out the one that is the real problem. I'm going to try again tomorrow with Apple Technical Support on the phone, but the last time I called, they weren't able to help.
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Jan 5, 2015 9:40 AMby notcloudy,I did see in passing articles where Microsoft & probably Apple changed security so you could not use a single sign-on to sign on-to multiple servers/networks at the same time .
Ask if this is a change in security - that if you don't allow automatic connection - you must enter passwords for each server.
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Jan 22, 2015 7:52 AMby wayne0k,This problem, which lasted several months, is no longer a problem for me. About 5 days ago I was preparing to test a few additional scenarios from this thread and another () and I opened iTunes and was only prompted to sign in once when I attempted to make an iTunes purchase. No other sign in prompts were required.
Perhaps this was a problem with Apple's server settings (some admin issue on their end)? Who knows...
So, I'm considering this problem closed, for me since I have not been prompted again.
I'd be curious to learn if others continue to have this problem or if they also have found it to be resolved.
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Jan 22, 2015 11:26 AMby McQ14,Wayne, that would be really nice if it's solved for you. I hope it is. So far, it's still happening to me. Looks like Jassy is still experiencing it too. I've still not gotten around to calling back to the phone support about it. Always too busy. If it was a show stopper, I'd probably make the priority and call. For now I'll live with it until I get an hour or two to devote to that call.
Thanks for the follow up.
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Feb 3, 2015 8:22 AMby McQ14,Thanks, Jassy. I just tried that, and it seemed ok, until I cleared my Safari browser cache and history. That is what seems to trigger the extra log in requests for me.
However, this time, it only had me log in twice, which is better than four times! So maybe this did help?
Thanks for passing that along. Every little bit of information helps!
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Feb 3, 2015 9:03 AMby wayne0k,Just a quick follow up:
I still don't need to sign in multiple times so I'm still good.
In the other thread I just responded to (same issue, see link somewhere above) I did make a song purchase from iTunes using credit from a previously redeemed gift card. Other than that, nothing on my end changed and I only have to sign in when making a purchase.
Have any of you made a purchase while experiencing this problem?
I am still of a mind to think that there may be some "certificate" issue with the Apple servers where, in a perfect world, the first server accessed would authenticate my access and any other servers would accept the certificate from the first server. In the problematic world each server accessed required separate authentication.
I'll take some screen shots of my preferences and add them soon. Perhaps that info may help?
