Pan_Kun

Q: apple tv streaming stutter

Just wondering if anyone has had a problem with there apple TV streaming performance after updating to Yosemite from Maverick.  Now have a audio visual stutter problem when streaming to the apple tv from my iMac.

 

Cheers

iMac, OS X Yosemite (10.10)

Posted on Nov 18, 2014 2:27 PM

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Q: apple tv streaming stutter

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  • by judysings,

    judysings judysings Nov 20, 2014 6:56 AM in response to Pan_Kun
    Community Specialists
    Nov 20, 2014 6:56 AM in response to Pan_Kun

    Hi Pan_Kun,

    Welcome to the Support Communities!  The articles below will provide some basic troubleshooting steps for streaming or playback issues with the Apple TV.  Click on the links for full details.  I've included some highlights below for you:

    Apple TV: Troubleshooting third-party content providers - Apple Support

     

    If you have playback issues with a content provider's services

    In most cases, you can isolate playback issues to your home network, your broadband connection, or a possible outage with a content provider. To see if your issue is affecting multiple services or a specific content provider, try another service. For example, play a movie trailer from the main menu.

     

    • If the issue is affecting multiple services on your Apple TV, see how to troubleshoot playback performance.
    • If the issue is affecting a single content provider on your Apple TV, restart your Apple TV by going to Settings > General > Restart. 

     

    Apple TV (2nd and 3rd generation): Troubleshooting playback performance - Apple Support

     

    Update your Apple TV software

     

    It's always a good idea to update your software. Software updates can include feature changes and fixes that might enhance your viewing experience.

    If you still experience slow playback when you view movies and TV shows, connect your Apple TV to your local network via a wired (Ethernet) connection. If the performance improves noticeably, then consider updating or troubleshooting your Wi-Fi base station or router.

     

    I hope this information helps ....

     

    - Judy

  • by Coelacanth64,

    Coelacanth64 Coelacanth64 Nov 23, 2014 4:44 AM in response to Pan_Kun
    Level 1 (10 points)
    Nov 23, 2014 4:44 AM in response to Pan_Kun

    Yes, I have the same problem.

    Video plays flawlessly when streamed from my iPad.

    But, when I try to stream the same feed from my MBP laptop it stutters and occasionally freezes.

    I thought it might be the ATV until I tried the iPad instead.

    I never experienced this prior to the upgrade to Yosemite.