iPad Air 2 - Apple Configurator Error 6

Question

Trying to supervise brand new iPad Air 2s but keep getting Error 6 in Configurator when "Installing iOS"If try and restore from iTunes, get this:2014-11-19 09:25:19.604 [3824:dd0]: restore library built Oct  7 2014 at 14:24:112014-11-19 09:25:19.604 [3824:dd0]: iTunes: iTunes 12.0.1.262014-11-19 09:25:19.604 [3824:dd0]: iTunes: Software payload version: 12B4362014-11-19 09:25:19.604 [3824:dd0]: iTunes: Using MobileRestore state machine[09:26:23.0848] Changing state from &#x27;(null)&#x27; to &#x27;Restoring&#x27;[09:26:23.0851] requested restore behavior: Erase[09:26:23.0855] no override trust object found[09:26:23.0858] requested restore behavior: Erase[09:26:23.0860] requested restore behavior: Erase[09:26:23.0862] requested variant: Erase[09:26:23.0867] requested restore behavior: Erase[09:26:23.0869] amai: AMAuthInstallBundleFDRSupported: FDR is supported for this device[09:26:24.0203] amai: _AMAuthInstallBundleCreateServerRequestDictionary: withApTicket is True[09:26:24.0204] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RestoreLogo" Digest &#x3D; "&lt;CFData 074C85E8 [72BB907C]&gt;{length &#x3D; 20, capacity &#x3D; 20, bytes &#x3D; 0x&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;UDID&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;}"[09:26:24.0206] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RestoreDeviceTree" Digest &#x3D; "&lt;CFData 074C8A68 [72BB907C]&gt;{length &#x3D; 20, capacity &#x3D; 20, bytes &#x3D; 0x&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;UDID&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;}"[09:26:24.0208] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RestoreKernelCache" Digest &#x3D; "&lt;CFData 074C6860 [72BB907C]&gt;{length &#x3D; 20, capacity &#x3D; 20, bytes &#x3D; 0x&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;UDID&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;}"[09:26:24.0210] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RestoreRamDisk" Digest &#x3D; "&lt;CFData 074C63E0 [72BB907C]&gt;{length &#x3D; 20, capacity &#x3D; 20, bytes &#x3D; 0x&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;UDID&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;}"[09:26:24.0211] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "iBEC" Digest &#x3D; "&lt;CFData 074C5FA8 [72BB907C]&gt;{length &#x3D; 20, capacity &#x3D; 20, bytes &#x3D; 0x&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;UDID&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;}"[09:26:24.0213] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "iBSS" Digest &#x3D; "&lt;CFData 074C6230 [72BB907C]&gt;{length &#x3D; 20, capacity &#x3D; 20, bytes &#x3D; 0x&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;UDID&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;}"[09:26:24.0215] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "KernelCache" Digest &#x3D; "&lt;CFData 074C6470 [72BB907C]&gt;{length &#x3D; 20, capacity &#x3D; 20, bytes &#x3D; 0x&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;UDID&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;}"[09:26:24.0217] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "ftap"[09:26:24.0218] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "rfta"[09:26:24.0219] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "ftsp"[09:26:24.0220] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "rfts"[09:26:24.0221] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "Diags" not part of manifest, skipping[09:26:24.0223] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "CFELoader" not part of manifest, skipping[09:26:24.0224] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "RBM" not part of manifest, skipping[09:26:24.0225] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "PHLEET" not part of manifest, skipping[09:26:24.0226] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "PERTOS" not part of manifest, skipping[09:26:24.0227] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "PEHammer" not part of manifest, skipping[09:26:24.0229] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryLow1" Digest &#x3D; "&lt;CFData 074C6038 [72BB907C]&gt;{length &#x3D; 20, capacity &#x3D; 20, bytes &#x3D; 0x&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;UDID&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;}"[09:26:24.0230] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryLow0" Digest &#x3D; "&lt;CFData 074C64B8 [72BB907C]&gt;{length &#x3D; 20, capacity &#x3D; 20, bytes &#x3D; 0x&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;UDID&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;}"[09:26:24.0232] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "LLB" Digest &#x3D; "&lt;CFData 074C6500 [72BB907C]&gt;{length &#x3D; 20, capacity &#x3D; 20, bytes &#x3D; 0x&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;UDID&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;}"[09:26:24.0233] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "iBoot" Digest &#x3D; "&lt;CFData 074C66B0 [72BB907C]&gt;{length &#x3D; 20, capacity &#x3D; 20, bytes &#x3D; 0x&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;UDID&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;}"[09:26:24.0235] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "DeviceTree" Digest &#x3D; "&lt;CFData 074C65D8 [72BB907C]&gt;{length &#x3D; 20, capacity &#x3D; 20, bytes &#x3D; 0x&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;UDID&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;}"[09:26:24.0236] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "SEP" Digest &#x3D; "&lt;CFData 074C6590 [72BB907C]&gt;{length &#x3D; 20, capacity &#x3D; 20, bytes &#x3D; 0x&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;UDID&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;}"[09:26:24.0238] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryCharging1" Digest &#x3D; "&lt;CFData 074C6620 [72BB907C]&gt;{length &#x3D; 20, capacity &#x3D; 20, bytes &#x3D; 0x&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;UDID&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;}"[09:26:24.0240] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RestoreSEP" Digest &#x3D; "&lt;CFData 074C6668 [72BB907C]&gt;{length &#x3D; 20, capacity &#x3D; 20, bytes &#x3D; 0x&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;UDID&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;}"[09:26:24.0242] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "AppleLogo" Digest &#x3D; "&lt;CFData 074C6E00 [72BB907C]&gt;{length &#x3D; 20, capacity &#x3D; 20, bytes &#x3D; 0x&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;UDID&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;}"[09:26:24.0243] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryPlugin" Digest &#x3D; "&lt;CFData 074C8B88 [72BB907C]&gt;{length &#x3D; 20, capacity &#x3D; 20, bytes &#x3D; 0x&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;UDID&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;}"[09:26:24.0245] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryFull" Digest &#x3D; "&lt;CFData 074C8630 [72BB907C]&gt;{length &#x3D; 20, capacity &#x3D; 20, bytes &#x3D; 0x&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;UDID&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;}"[09:26:24.0247] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryCharging0" Digest &#x3D; "&lt;CFData 074C8828 [72BB907C]&gt;{length &#x3D; 20, capacity &#x3D; 20, bytes &#x3D; 0x&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;UDID&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;}"[09:26:24.0249] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RecoveryMode" Digest &#x3D; "&lt;CFData 074C9128 [72BB907C]&gt;{length &#x3D; 20, capacity &#x3D; 20, bytes &#x3D; 0x&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;UDID&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;}"[09:26:24.0250] amai: _AMAuthInstallBundleCreateServerRequestDictionary: using UniqueBuildID &lt;CFData 07505F50 [72BB907C]&gt;{length &#x3D; 20, capacity &#x3D; 20, bytes &#x3D; 0x9574f939976b122b7900371536443cd9d2351754}[09:26:24.0251] amai: AMAuthInstallRequestSendSync: SSO function returned NULL and no SSO token was provided, SSO disabled.[09:26:25.0551] amai: tss_submit_job: HttpQueryInfo returned 200[09:26:25.0658] amai: AMAuthInstallRequestSendSync: received tss response (server version: 2.1.0)[09:26:26.0039] amai: _AMAuthInstallBundleInstallPersonalizedEntry: entry "ftap" does not require personalization; skipping it[09:26:26.0041] amai: _AMAuthInstallBundleInstallPersonalizedEntry: entry "rfta" does not require personalization; skipping it[09:26:26.0042] amai: _AMAuthInstallBundleInstallPersonalizedEntry: entry "ftsp" does not require personalization; skipping it[09:26:26.0045] amai: _AMAuthInstallBundleInstallPersonalizedEntry: entry "rfts" does not require personalization; skipping it[09:26:26.0046] amai: _AMAuthInstallBundlePopulatePersonalizedBundle: no entry in manifest found for "Diags"[09:26:26.0048] amai: _AMAuthInstallBundlePopulatePersonalizedBundle: no entry in manifest found for "CFELoader"[09:26:26.0049] amai: _AMAuthInstallBundlePopulatePersonalizedBundle: no entry in manifest found for "RBM"[09:26:26.0051] amai: _AMAuthInstallBundlePopulatePersonalizedBundle: no entry in manifest found for "PHLEET"[09:26:26.0052] amai: _AMAuthInstallBundlePopulatePersonalizedBundle: no entry in manifest found for "PERTOS"[09:26:26.0054] amai: _AMAuthInstallBundlePopulatePersonalizedBundle: no entry in manifest found for "PEHammer"[09:26:26.0163] iBoot build-version &#x3D; iBoot-2261.3.32[09:26:26.0164] iBoot build-style &#x3D; RELEASE[09:26:26.0165] requested restore behavior: Erase[09:26:26.0166] requested restore behavior: Erase[09:26:26.0168] unable to open device_map.txt: No such file or directory[09:26:26.0169] found device map entry for 0x00007001 0x00000006. boardConfig&#x3D;j81ap platform&#x3D;t7001[09:26:26.0170] _AMRestoreCopyDeviceMapPlistEntryForHardware: firmwareDirectory not in options[09:26:26.0171] AMDeviceIoControl: GetOverlappedResult failed[09:26:26.0173] AMDeviceIoControl: pipe stall[09:26:26.0173] USBControlTransfer: error 31, usbd status c0000004[09:26:26.0175] command device request for &#x27;getenv radio-error&#x27; failed: 2008[09:26:26.0176] radio-error not set[09:26:26.0177] unable to open device_map.txt: No such file or directory[09:26:26.0178] &lt;Recovery Mode Device 074309F0&gt;: production fused device[09:26:26.0179] requested restore behavior: Erase[09:26:26.0180] requested restore behavior: Erase[09:26:26.0181] interface has 1 endpoints, file pipe &#x3D; 1[09:26:26.0181][09:26:26.0183] &lt;Recovery Mode Device 074309F0&gt;: operation 4 progress -1[09:26:26.0184] bootstrapping restore with iBEC[09:26:26.0185] requested restore behavior: Erase[09:26:26.0202] &lt;Recovery Mode Device 074309F0&gt;: operation 31 progress -1[09:26:27.0203] &lt;Recovery Mode Device 074309F0&gt;: Recovery mode succeeded[09:26:27.0205] Finished Recovery Restore Phase: Successful[09:26:27.0294] Recovery mode device disconnected[09:26:27.0296] Device removed when in state Restoring, moving device to transition state[09:26:27.0299] Changing state from &#x27;Restoring&#x27; to &#x27;Transitioning&#x27;[09:26:27.0303] Creating timer to monitor transition[09:26:28.0639] Recovery mode device connected[09:26:28.0640] Transitioning device returned, continuing restore.[09:26:28.0642] Canceling timer[09:26:28.0643] Changing state from &#x27;Transitioning&#x27; to &#x27;Restoring&#x27;[09:26:28.0644] requested restore behavior: Erase[09:26:28.0645] amai: AMAuthInstallBundleCopyBuildIdentityForVariant: No baseband chipid reported. Will match Build Identity based on ap chipid and boardid only.[09:26:28.0646] amai: AMAuthInstallBundleFDRSupported: FDR is supported for this device[09:26:28.0648] no override trust object found[09:26:28.0649] requested restore behavior: Erase[09:26:28.0650] requested restore behavior: Erase[09:26:28.0654] requested variant: Erase[09:26:28.0657] requested restore behavior: Erase[09:26:28.0661] amai: AMAuthInstallBundleFDRSupported: FDR is supported for this device[09:26:28.0900] amai: _AMAuthInstallBundleCreateServerRequestDictionary: withApTicket is False[09:26:28.0901] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "RestoreLogo"[09:26:28.0902] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "RestoreDeviceTree"[09:26:28.0904] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "RestoreKernelCache"[09:26:28.0905] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "RestoreRamDisk"[09:26:28.0906] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "iBEC"[09:26:28.0907] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "iBSS"[09:26:28.0908] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "KernelCache"[09:26:28.0910] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "ftap" has been previously personalized; skipping it[09:26:28.0911] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "rfta" has been previously personalized; skipping it[09:26:28.0913] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "ftsp" has been previously personalized; skipping it[09:26:28.0914] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "rfts" has been previously personalized; skipping it[09:26:28.0915] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "Diags" not part of manifest, skipping[09:26:28.0917] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "CFELoader" not part of manifest, skipping[09:26:28.0918] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "RBM" not part of manifest, skipping[09:26:28.0919] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "PHLEET" not part of manifest, skipping[09:26:28.0920] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "PERTOS" not part of manifest, skipping[09:26:28.0921] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "PEHammer" not part of manifest, skipping[09:26:28.0923] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryLow1"[09:26:28.0924] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryLow0"[09:26:28.0925] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "LLB"[09:26:28.0926] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "iBoot"[09:26:28.0927] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "DeviceTree"[09:26:28.0928] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "SEP"[09:26:28.0929] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryCharging1"[09:26:28.0931] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "RestoreSEP"[09:26:28.0932] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "AppleLogo"[09:26:28.0933] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryPlugin"[09:26:28.0934] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryFull"[09:26:28.0935] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryCharging0"[09:26:28.0937] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "RecoveryMode"[09:26:28.0938] amai: _AMAuthInstallBundleCreateServerRequestDictionary: nothing to be done[09:26:28.0939] iBoot build-version &#x3D; iBoot-2261.3.33[09:26:28.0940] iBoot build-style &#x3D; RELEASE[09:26:28.0941] requested restore behavior: Erase[09:26:28.0942] requested restore behavior: Erase[09:26:28.0943] unable to open device_map.txt: No such file or directory[09:26:28.0944] found device map entry for 0x00007001 0x00000006. boardConfig&#x3D;j81ap platform&#x3D;t7001[09:26:28.0945] _AMRestoreCopyDeviceMapPlistEntryForHardware: firmwareDirectory not in options[09:26:28.0946] AMDeviceIoControl: GetOverlappedResult failed[09:26:28.0947] AMDeviceIoControl: pipe stall[09:26:28.0948] USBControlTransfer: error 31, usbd status c0000004[09:26:28.0949] command device request for &#x27;getenv radio-error&#x27; failed: 2008[09:26:28.0950] radio-error not set[09:26:28.0951] unable to open device_map.txt: No such file or directory[09:26:28.0952] &lt;Recovery Mode Device 073278E8&gt;: production fused device[09:26:28.0953] requested restore behavior: Erase[09:26:28.0954] requested restore behavior: Erase[09:26:28.0955] interface has 1 endpoints, file pipe &#x3D; 1[09:26:28.0955][09:26:28.0956] &lt;Recovery Mode Device 073278E8&gt;: operation 4 progress -1[09:26:28.0957] unable to open device_map.txt: No such file or directory[09:26:28.0958] found device map entry for 0x00007001 0x00000006. boardConfig&#x3D;j81ap platform&#x3D;t7001[09:26:28.0960] _AMRestoreCopyDeviceMapPlistEntryForHardware: firmwareDirectory not in options[09:26:28.0961] requested restore behavior: Erase[09:26:28.0962] requested restore behavior: Erase[09:26:28.0963] &lt;Recovery Mode Device 073278E8&gt;: operation 42 progress -1[09:26:28.0964] requested restore behavior: Erase[09:26:29.0945] &lt;Recovery Mode Device 073278E8&gt;: operation 5 progress -1[09:26:30.0622] unable to open device_map.txt: No such file or directory[09:26:30.0624] found device map entry for 0x00007001 0x00000006. boardConfig&#x3D;j81ap platform&#x3D;t7001[09:26:30.0625] _AMRestoreCopyDeviceMapPlistEntryForHardware: firmwareDirectory not in options[09:26:30.0627] AMDeviceIoControl: GetOverlappedResult failed[09:26:30.0628] AMDeviceIoControl: pipe stall[09:26:30.0629] USBControlTransfer: error 31, usbd status c0000004[09:26:30.0630] command device request for &#x27;getenv ramdisk-delay&#x27; failed: 2008[09:26:31.0831] &lt;Recovery Mode Device 073278E8&gt;: operation 6 progress -1[09:26:32.0855] &lt;Recovery Mode Device 073278E8&gt;: operation 7 progress -1[09:26:33.0198] &lt;Recovery Mode Device 073278E8&gt;: operation 8 progress -1[09:26:33.0201] unable to open device_map.txt: No such file or directory[09:26:33.0203] found device map entry for 0x00007001 0x00000006. boardConfig&#x3D;j81ap platform&#x3D;t7001[09:26:33.0206] _AMRestoreCopyDeviceMapPlistEntryForHardware: firmwareDirectory not in options[09:26:33.0209] &lt;Recovery Mode Device 073278E8&gt;: operation 9 progress -1[09:26:33.0211] &lt;Recovery Mode Device 073278E8&gt;: Recovery mode succeeded[09:26:33.0214] Finished Recovery Restore Phase: Successful[09:26:33.0974] Recovery mode device disconnected[09:26:33.0976] Device removed when in state Restoring, moving device to transition state[09:26:33.0980] Changing state from &#x27;Restoring&#x27; to &#x27;Transitioning&#x27;[09:26:33.0983] Creating timer to monitor transition[09:26:38.0946] RestoreOS mode device connected[09:26:38.0948] Transitioning device returned, continuing restore.[09:26:38.0951] Canceling timer[09:26:38.0953] Changing state from &#x27;Transitioning&#x27; to &#x27;Restoring&#x27;[09:26:38.0955] requested restore behavior: Erase[09:26:38.0958] amai: AMAuthInstallBundleCopyBuildIdentityForVariant: No baseband chipid reported. Will match Build Identity based on ap chipid and boardid only.[09:26:38.0961] amai: AMAuthInstallBundleFDRSupported: FDR is supported for this device[09:26:38.0964] no override trust object found[09:26:38.0967] requested restore behavior: Erase[09:26:38.0969] &lt;Restore Device 0E08D968&gt;: operation 44 progress -1[09:26:38.0971] requested restore behavior: Erase[09:26:38.0973] requested variant: Erase[09:26:38.0975] requested restore behavior: Erase[09:26:38.0978] amai: AMAuthInstallBundleFDRSupported: FDR is supported for this device[09:26:39.0245] amai: _AMAuthInstallBundleCreateServerRequestDictionary: withApTicket is False[09:26:39.0246] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "RestoreLogo"[09:26:39.0248] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "RestoreDeviceTree"[09:26:39.0249] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "RestoreKernelCache"[09:26:39.0251] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "RestoreRamDisk"[09:26:39.0253] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "iBEC"[09:26:39.0254] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "iBSS"[09:26:39.0255] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "KernelCache"[09:26:39.0257] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "ftap" has been previously personalized; skipping it[09:26:39.0259] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "rfta" has been previously personalized; skipping it[09:26:39.0260] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "ftsp" has been previously personalized; skipping it[09:26:39.0262] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "rfts" has been previously personalized; skipping it[09:26:39.0264] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "Diags" not part of manifest, skipping[09:26:39.0267] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "CFELoader" not part of manifest, skipping[09:26:39.0268] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "RBM" not part of manifest, skipping[09:26:39.0270] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "PHLEET" not part of manifest, skipping[09:26:39.0272] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "PERTOS" not part of manifest, skipping[09:26:39.0273] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "PEHammer" not part of manifest, skipping[09:26:39.0275] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryLow1"[09:26:39.0277] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryLow0"[09:26:39.0279] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "LLB"[09:26:39.0280] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "iBoot"[09:26:39.0281] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "DeviceTree"[09:26:39.0282] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "SEP"[09:26:39.0283] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryCharging1"[09:26:39.0285] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "RestoreSEP"[09:26:39.0286] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "AppleLogo"[09:26:39.0287] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryPlugin"[09:26:39.0288] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryFull"[09:26:39.0289] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryCharging0"[09:26:39.0291] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "RecoveryMode"[09:26:39.0292] amai: _AMAuthInstallBundleCreateServerRequestDictionary: nothing to be done[09:26:39.0293] requested restore behavior: Erase[09:26:39.0294] device did not return saved USB log[09:26:39.0295] device did not return saved panic log[09:26:39.0296] previous restore failed with exit status 0x100[09:26:39.0297] connected to service com.apple.mobile.restored[09:26:39.0298] using protocol version 13[09:26:39.0299] unable to open device_map.txt: No such file or directory[09:26:39.0300] board config &#x3D; j81ap[09:26:39.0301] no value returned for BootArgs[09:26:39.0302] _copyDeviceProperty() failed for restore bootargs[09:26:39.0303] no value returned for MarketingPartNumber[09:26:39.0304] _copyDeviceProperty() failed for mpn[09:26:39.0305] requested restore behavior: Erase[09:26:39.0306] value query for &#x27;HardwareModel&#x27; returned &#x27;J81AP&#x27;[09:26:39.0307] Established proxy for device ID 2[09:26:39.0345] &lt;Restore Device 0E08D968&gt;: operation 35 progress -1[09:26:39.0346] requested restore behavior: Erase[09:26:42.0068] &lt;Restore Device 0E08D968&gt;: operation 28 progress -1[09:26:50.0451] no override trust object found[09:26:51.0505] device returned CFError with code 6[09:26:51.0507] dumping CFError returned by restored:[09:26:51.0508] CFError domainXXXXXXXXXXXXXXXXXXXin code:6 description:Fatal FDR Error returned from RestoredFDRCreate()[09:26:51.0509] Sending acknowledgement that final status was received[09:26:52.0194] Restore completed, status:6[09:26:52.0194] Failure Description:[09:26:52.0194] Depth:0 Error:AMRestorePerformRestoreModeRestoreWithError failed with error: 6[09:26:52.0194]    Depth:1 Error:The operation couldn’t be completed. (AMRestoreErrorDomain error 6 - Failed to handle message type StatusMsg)[09:26:52.0194]       Depth:2 Error:The operation couldn’t be completed. (AMRestoreErrorDomain error 6 - Fatal FDR Error returned from RestoredFDRCreate())Tried it on two separate iPad Air 2s from the same batch.I know Error 6 is security software, but the Mac I am using has no anti-virus at all.

Mdavisgtr · Answer

Apple we have this issue too. Please help. The openly way I have found around this issue, is to use iTunes to install the latest OS, then use configurator to supervise. Please find solution apple. Over 600+ devices, and this really slows down, my process.

rccharles · Answer

Enterprise support: Call enterprise support  (866) 752-7753 to create  a case ID number