Streeme

Q: Maps won't work

I used Maps a few days ago for planning a trip. I don't remember what I was doing exactly, but it ended up not responding anymore and thus needed to be force quitted.

From then, whenever I re-open Maps, it gets stuck in the same screen. I assume that this behavior is due to the characteristic of Mac apps to save their state before quitting: I love this feature, however now it's making the app impossible to use.

 

Is there any way to reset the app state and thus to let it start correctly?

MacBook Pro, OS X Yosemite (10.10)

Posted on Nov 20, 2014 3:34 AM

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Q: Maps won't work

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  • by Linc Davis,

    Linc Davis Linc Davis Nov 20, 2014 2:00 PM in response to Streeme
    Level 10 (208,000 points)
    Applications
    Nov 20, 2014 2:00 PM in response to Streeme

    Back up all data before proceeding.

    Step 1

    From the menu bar, select

               ▹ System Preferences... ▹ Date & TimeTime Zone

    Check the box marked

              Set time zone automatically using current location

    if it's not already checked. If the box is checked, uncheck it and then check it again. Test.

    If the correct location and time zone aren't shown in the preference pane, then either Wi-Fi is turned off, or you're not within range of a network in the Location Services database. Under those conditions, the computer can't determine your location.

    Credit for this idea to ASC member Easyas314.

    Step 2

    Triple-click anywhere in the line below on this page to select it:

    ~/Library/Containers/com.apple.Maps

    Right-click or control-click the line and select

             Services Reveal in Finder

    from the contextual menu.* A Finder window should open with a folder named "com.apple.Maps" selected. Quit the application if it's running. Move the folder to the Desktop, leaving the window open. Relaunch the application and test. If there's no change, quit again and put the item you moved back where it was, overwriting the one that may have been created in its place. Otherwise, delete the folder you moved. The list of recent places displayed in Maps will be lost.

    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select

              Go Go to Folder...

    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

  • by Streeme,

    Streeme Streeme Nov 26, 2014 2:53 AM in response to Linc Davis
    Level 1 (4 points)
    Nov 26, 2014 2:53 AM in response to Linc Davis

    It looks that it eventually kinda auto-resolved.

    However, thanks for replying: I'll come back here if something goes wrong again.