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An unknown error occurred (16)

In the attempt to restore the device Iphone 5 Through ITunes ( last Version)

Message appears Could not be restored I phone5 An unknown error occurred (16)

Please respond and benefit
And you are trying to fix mistakes by information
But I did without any feasibility

please

iPhone 5, iOS 8.1, ios 8.1.1

Posted on Nov 21, 2014 2:24 AM

Reply
2 replies

Nov 23, 2014 11:15 AM in response to TITo Adam

Hey there TITo Adam,


If you are still unable to restore your phone, I would use the troubleshooting in the following article to help you get that fixed, named:


Resolve iOS update and restore errors in iTunes


If the issue persists, I would next use the article which mentions error 16 specifically, named:


Resolve iOS update and restore errors


Thank you for using Apple Support Communities.

Regards,

Sterling

An unknown error occurred (16)

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