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Helpful answers
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Nov 21, 2014 6:56 AM in response to jonfostersmithby richard3,Please do the following:
- Close Mail.
- Restore your signatures from a backup.
- Open Terminal.
- Enter "
syslog -w -k Facility com.apple.mail". - Open Mail.
- In Terminal, press command-A and then command-C to copy the contents of the window to the clipboard.
- Paste the copied text, minus any personal information, into a reply to this post.
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Nov 24, 2014 3:40 AM in response to jonfostersmithby jonfostersmith,Thanks Richard... I have no idea what the following means!
Last login: Mon Nov 24 11:34:19 on ttys000
Jonathans-MacBook-Pro:~ jon$ syslog -w -k Facility com.apple.mail
Nov 24 11:35:07 Jonathans-MacBook-Pro.local Mail[1570] <Warning>: An instance 0x600000329ce0 of class ConversationMember was deallocated while key value observers were still registered with it. Current observation info: <NSKeyValueObservationInfo 0x618000a46de0> (
<NSKeyValueObservance 0x6000002c2760: Observer: 0x6100001c4920, Key path: messageDataCached, Options: <New: YES, Old: NO, Prior: NO> Context: 0x1049fb61c, Property: 0x6180018457c0>
)
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Nov 24, 2014 7:53 AM in response to jonfostersmithby richard3,I was hoping that Mail's log would contain clues concerning the cause of the problem, but I'm afraid that it doesn't.
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Mar 10, 2015 7:22 PM in response to richard3by prliebman,I have what seems to be the same issue - and I have no idea how to locate the " user/library/mail/V2/signatures folder. I cannot really make sense of what to do from this thread - and "idiot" proof simple step-by-step instructions I might try to follow?
Thanks -
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May 4, 2015 10:24 AM in response to prliebmanby sculler111,The User is you. You are identified by whatever you put down as your name for Finder and there is a picture of a House by that ID. Go to "Go" (the 6th item on the top menu bar including the apple) and press down "alt" key (bottom third from left on keyboard) at the same time as clicking on Go
You will see Library appear just under "Home" halfway down the list. Click on that and follow your way right to the Signatures folder
As a matter of interest I have tried to copy and paste my old data into this and it did not work so I, too , need a fix for this problem!
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May 17, 2015 7:08 PM in response to richard3by John Lange,Last login: Sun May 17 07:39:47 on console
[Macintosh-2:~] johnlang% syslog -w -k Facility com.apple.mail
May 17 20:59:49 Macintosh-2.local Mail[3302] <Warning>: 2E7E31DB-A1C4-4B36-B487-69882DFED360.mailsignature: Syncing with cloud -- updating local; no cloud data, error: Error Domain=NSCocoaErrorDomain Code=260 "The file “ubiquitous_2E7E31DB-A1C4-4B36-B487-69882DFED360.mailsignature” couldn’t be opened because there is no such file." UserInfo=0x608000469800 {NSFilePath=/Users/johnlang/Library/Mobile Documents/com~apple~mail/Data/MailData/Signatures/ubiquitous_2E7E31DB-A1C4-4B36 -B487-69882DFED360.mailsignature, NSUnderlyingError=0x6080004495d0 "The operation couldn’t be completed. No such file or directory"}
May 17 21:06:39 Macintosh-2.local Mail[3332] <Warning>: 2E7E31DB-A1C4-4B36-B487-69882DFED360.mailsignature: Syncing with cloud -- updating local; no cloud data, error: Error Domain=NSCocoaErrorDomain Code=260 "The file “ubiquitous_2E7E31DB-A1C4-4B36-B487-69882DFED360.mailsignature” couldn’t be opened because there is no such file." UserInfo=0x610000469d40 {NSFilePath=/Users/johnlang/Library/Mobile Documents/com~apple~mail/Data/MailData/Signatures/ubiquitous_2E7E31DB-A1C4-4B36 -B487-69882DFED360.mailsignature, NSUnderlyingError=0x6080002599e0 "The operation couldn’t be completed. No such file or directory"}
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Sep 26, 2016 6:27 AM in response to jonfostersmithby henkony,Yep, same problem here, all signatures gone after upgrading from Mavericks to Sierra.
Looks like the only way - at the moment - is to get them back by booting up on the clone disc I did before upgrade and paste all signatures I have in an email, send it to myself and then from Sierra Mail copy/paste to recreate each and every signature...
I know it's still a hassle if you have 100s, but maybe just do little by little as you need them?
You obviously need to have a clone of your old system or at least an external bootable disk where you can install a
previous osx system and drag your system mail files over there so you can get hold of all your previous signatures...