Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Gutted. Yosemite Mail lost all my signatures.

Gutted. Yosemite mail has lost all my signatures. 100+ time saving replies and standard emails, that have taken years to put together. They were there yesterday, and now only the names remain, the signature contents are blank.


So I used TimeMachine to replace user/library/mail/V2/signatures folder, with Mail closed - but this made no difference. Mail straight away wipes over it. The files remain in the signatures folder.


I originally copied my Mail folder direct from the last system, overwriting user/library/mail. On first launch, Mail took some time to update the folder. So surely this isn't the problem.


Any help gratefully appreciated. Anyone else with the same problem?


Thanks


Jon

MacBook Pro with Retina display, OS X Yosemite (10.10)

Posted on Nov 21, 2014 5:00 AM

Reply
9 replies

Nov 24, 2014 3:40 AM in response to jonfostersmith

Thanks Richard... I have no idea what the following means!


Last login: Mon Nov 24 11:34:19 on ttys000

Jonathans-MacBook-Pro:~ jon$ syslog -w -k Facility com.apple.mail

Nov 24 11:35:07 Jonathans-MacBook-Pro.local Mail[1570] <Warning>: An instance 0x600000329ce0 of class ConversationMember was deallocated while key value observers were still registered with it. Current observation info: <NSKeyValueObservationInfo 0x618000a46de0> (

<NSKeyValueObservance 0x6000002c2760: Observer: 0x6100001c4920, Key path: messageDataCached, Options: <New: YES, Old: NO, Prior: NO> Context: 0x1049fb61c, Property: 0x6180018457c0>

)

May 4, 2015 10:24 AM in response to prliebman

The User is you. You are identified by whatever you put down as your name for Finder and there is a picture of a House by that ID. Go to "Go" (the 6th item on the top menu bar including the apple) and press down "alt" key (bottom third from left on keyboard) at the same time as clicking on Go

You will see Library appear just under "Home" halfway down the list. Click on that and follow your way right to the Signatures folder


As a matter of interest I have tried to copy and paste my old data into this and it did not work so I, too , need a fix for this problem!

May 17, 2015 7:08 PM in response to richard3

Last login: Sun May 17 07:39:47 on console

[Macintosh-2:~] johnlang% syslog -w -k Facility com.apple.mail

May 17 20:59:49 Macintosh-2.local Mail[3302] <Warning>: 2E7E31DB-A1C4-4B36-B487-69882DFED360.mailsignature: Syncing with cloud -- updating local; no cloud data, error: Error Domain=NSCocoaErrorDomain Code=260 "The file “ubiquitous_2E7E31DB-A1C4-4B36-B487-69882DFED360.mailsignature” couldn’t be opened because there is no such file." UserInfo=0x608000469800 {NSFilePath=/Users/johnlang/Library/Mobile Documents/com~apple~mail/Data/MailData/Signatures/ubiquitous_2E7E31DB-A1C4-4B36 -B487-69882DFED360.mailsignature, NSUnderlyingError=0x6080004495d0 "The operation couldn’t be completed. No such file or directory"}

May 17 21:06:39 Macintosh-2.local Mail[3332] <Warning>: 2E7E31DB-A1C4-4B36-B487-69882DFED360.mailsignature: Syncing with cloud -- updating local; no cloud data, error: Error Domain=NSCocoaErrorDomain Code=260 "The file “ubiquitous_2E7E31DB-A1C4-4B36-B487-69882DFED360.mailsignature” couldn’t be opened because there is no such file." UserInfo=0x610000469d40 {NSFilePath=/Users/johnlang/Library/Mobile Documents/com~apple~mail/Data/MailData/Signatures/ubiquitous_2E7E31DB-A1C4-4B36 -B487-69882DFED360.mailsignature, NSUnderlyingError=0x6080002599e0 "The operation couldn’t be completed. No such file or directory"}

Sep 26, 2016 6:27 AM in response to jonfostersmith

Yep, same problem here, all signatures gone after upgrading from Mavericks to Sierra.

Looks like the only way - at the moment - is to get them back by booting up on the clone disc I did before upgrade and paste all signatures I have in an email, send it to myself and then from Sierra Mail copy/paste to recreate each and every signature...

I know it's still a hassle if you have 100s, but maybe just do little by little as you need them?

You obviously need to have a clone of your old system or at least an external bootable disk where you can install a

previous osx system and drag your system mail files over there so you can get hold of all your previous signatures...

Gutted. Yosemite Mail lost all my signatures.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.