Help! Malware?!

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Level 1

17 points

Help! Malware?!

I had turned off my firewall to share my wireless connection from my Mac Mini, and now I have these shady looking pop-ups saying things like:

"cloudd wants to use your "login" , or "sharedd wants to use your "login"

I remember not thinking and opening a message in mail in an email attachment. I need help because I turned the firewall back on and the prompts have stopped, but I can't share wifi to my other devices with the firewall up. (Also, youtube won't load videos now... not sure if that's related) In any case, if something is running on my mac without my knowledge I want to find it and irradiate it.

Please help me.

thank you all,

Anthony

Mac mini (Late 2012), OS X Yosemite (10.10.1)

Posted on Nov 21, 2014 12:30 PM

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Answer 1

Best reply

Linc Davis

Level 10

209,547 points

Nov 21, 2014 6:24 PM in response to kujo2all

Back up all data before proceeding.

Launch the Keychain Access application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.

Select the login keychain from the list on the left side of the Keychain Access window. If your default keychain has a different name, select that.

If the lock icon in the top left corner of the window shows that the keychain is locked, click to unlock it. You'll be prompted for the keychain password, which is the same as your login password, unless you've changed it.

Right-click or control-click the login entry in the list. From the menu that pops up, select

Change Settings for Keychain "login"

In the sheet that opens, uncheck both boxes, if not already unchecked.

From the menu bar, select

Keychain Access ▹ Preferences ▹ First Aid

If the box marked

Keep login keychain unlocked

is not checked, check it.

Select

Keychain Access ▹ Keychain First Aid

from the menu bar and repair the keychain. Quit Keychain Access.

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