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All replies
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Helpful answers
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Jun 15, 2016 12:05 PM in response to Luis94celisby muhammad aftabfromport-louis,Hi,need ur help There two touch ic chip Which one did they replace?both? Facing same problem with greybar and unresponsive screen -
Jun 15, 2016 12:08 PM in response to muhammad aftabfromport-louisby Luis94celis,They replaced both for me. Works perfectly now.
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Jun 18, 2016 4:13 AM in response to tommytomxby Techalam,Well , there is a small resister that is situated under the wifi ic . Either yu have to repace or make jumper , ofcourse first you have to check the connection first .
I already have done two of these problem successfully
thanks
best of luck
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Jul 11, 2016 2:39 PM in response to tommytomxby iDopeNerd,Its the digitizer chip. It needs to be replaced. It's located in such a fashion that any slight bend tends to release or allow the chip to raise. Try bending your device toward the glass by holding the top and bottom of the device and carefully bending upwards. For chips that are still kind of working; this should help. Definitely a manufacture defect.
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Aug 9, 2016 4:26 PM in response to tommytomxby jnvian,Ii have the same problem from last two weeks and is really annoying. I went to apple store and they told me to trade in or buy a new one. Does nay one started fighting legally about this? they should do something to address this problem.
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Aug 26, 2016 8:22 AM in response to tommytomxby Adrian_05,Same problem in my IPhone 6+, if the solution is buy a new phone I will buy an Android phone, Apple what happen?
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Aug 26, 2016 8:28 AM in response to Adrian_05by JimmyCMPIT,you may contact apple directly using the link at the bottom of this page or the line
apple.com/feedback
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Aug 26, 2016 9:39 AM in response to Adrian_05by Jonathan UK,Hi
At present, Apple has not announced an Exchange and Repair Extension Program for a grey bar, flickering or unresponsive screen on iPhone 6 Plus.
If you have not yet done so, it may help to back up your iPhone (you may wish to encrypt the backup, if using iTunes), restore it to factory settings (with a fresh copy of iOS) and test whether the issue persists before restoring from backup:
- How to back up your iPhone, iPad, and iPod touch - Apple Support
- Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings - Apple Support
- Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
The steps here may also help:
If the issue then persists, contact Apple Support (mail-in service may be available) or make a Genius Bar reservation with a view to having your iPhone checked and, if recommended by Apple, serviced or replaced (whether under warranty, if eligible, or via chargeable repair service):
- Contact - Official Apple Support
- https://twitter.com/applesupport
- http://www.apple.com/retail/geniusbar/
I'm afraid that no-one here can you what Apple will decide. You are not talking to Apple here - this is a user-based community.
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Aug 31, 2016 9:40 AM in response to iDopeNerdby JimmyCMPIT,Keep in mind if you bend the device and damage it, then take it to apple they will not repair it. and if it's in warranty and they detect damage like that they will void your warranty.
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Aug 31, 2016 10:03 AM in response to JimmyCMPITby todd from malaysia,In future , they should have ONE BIG NOTIFICATION outside the box that says " PLEASE DO NOT PLACE PHONE IN POCKETS , PHONE IS NOT SUITABLE TO BE PLACED IN JEANS POCKETS"
tis is so so frustrating....