tommytomx
Level 1 (21 points)

Q: 6 + Grey Bar at top of screen, screen un-responsive

Two weeks ago I noticed that a small grey flickering bar would appear at the top of my screen when unlocking my phone. Sometimes it would just go away and other times it would linger and my screen either: would not accept any touches, or the touches would register incorrectly and open un-wanted apps or type wrong things.

 

Took it to the Apple store last Saturday, Genius's looked at it and saw the issue, did a screen replacement. It is now one week later and the issue just re-surfaced. I am about to do a full restore on the phone to see if that helps.

 

Anyone else with this issue???? I will post an update after the restore. None of the people at my store had seen this issue before.

 

Thanks

 

-Tom

Posted on Nov 22, 2014 10:22 AM

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tommytomx

Q: 6 + Grey Bar at top of screen, screen un-responsive

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  • by msauerball,

    msauerball msauerball Sep 29, 2016 3:11 AM in response to Waseem97
    Level 1 (4 points)
    iPhone
    Sep 29, 2016 3:11 AM in response to Waseem97

    NNot resolved unless you want to pay out for the exact same phone that could have the exact same problem though Apple.  Several repair centers can fix.  It's the touch ic chips.

  • by carolyneeilat,

    carolyneeilat carolyneeilat Sep 29, 2016 3:40 AM in response to Waseem97
    Level 1 (8 points)
    Sep 29, 2016 3:40 AM in response to Waseem97

    Absolutely  not resolved as for me I am not in the UK and I do not have an Apple store near me so I will have to live with it for the moment. I did notice that when the phone goes schitzo if you bend the edges it stops it so I am struggling through until I can get back to London , which is not for another two months. Really disappointed with Apple at this time . I have spent about three hours on the phone and on line not to mention the time taken doing the reset etc.

    Its very random so I am going to be a strong glass screen protector on today and perhaps they will be enough to keep the phone straight as it is for sure where the screen is flexible and bends a bit.

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