HT201398: If an app you installed unexpectedly quits, stops responding, or won’t open

Learn about If an app you installed unexpectedly quits, stops responding, or won’t open
pjcrout

Q: Previously installed apps won't open/update...

Previously installed apps won't open/update (Google Search, Xfinity TV Go, tumblr, Chrome, etc...). The apps don't show up on home screen or in folders. On App Store in app details open/update buttons disabled. I'm on iPad (iOS 8.1.1).

iPad (4th gen) Wi-Fi, iOS 8.1.1

Posted on Nov 22, 2014 10:40 AM

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Q: Previously installed apps won't open/update...

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  • by airmanchairman,

    airmanchairman airmanchairman Sep 27, 2015 2:29 AM in response to pjcrout
    Level 1 (0 points)
    Sep 27, 2015 2:29 AM in response to pjcrout

    What works for me is first deleting the apps on the device by navigating to Settings => General => Storage and iCloud Usage => Manage Storage, scroll & find the apps, select them one by one, then tap "Delete App".  Then go back to the App Store, download them again and they should install OK!