Does anyone know how to resolve ssl error 61 which I'm receiving when trying to access Citrix since upgrading to Yosemite?

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Level 1

11 points

Does anyone know how to resolve ssl error 61 which I'm receiving when trying to access Citrix since upgrading to Yosemite?

Since upgrading to Yosemite on my Macbook Pro I'm having trouble with Citrix. I can still access my work desktop via Citrix but when I try to open Outlook (or any other application) I receive the following error message: SSL Error 61 You have not chosen to trust COMODO RSA Domain Validation Secure Server CA, the issuer of the security's server certificate. Is this an easy fix or should I just take my laptop to my Helpdesk IT staff at work to resolve?

MacBook Pro, Mac OS X (10.7.3)

Posted on Nov 22, 2014 11:54 AM

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Answer 1

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Linc Davis

Level 10

209,547 points

Nov 22, 2014 10:21 PM in response to shelleylynne

Citrix Certificate Error

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Answer 2

shelleylynne Author

Level 1

11 points

Nov 23, 2014 8:07 AM in response to shelleylynne

thanks for the response but haven't a clue what to do

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Answer 3

Linc Davis

Level 10

209,547 points

Nov 23, 2014 10:32 AM in response to shelleylynne

That's a link. Click it and follow the instructions. If the problem isn't resolved, go to the help desk.

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Answer 4

shelleylynne Author

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11 points

Nov 23, 2014 11:41 AM in response to Linc Davis

Yes thanks, I tried the link and followed the instructions with no success. I'll try the helpdesk.

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Answer 5

May 6, 2015 10:21 AM in response to shelleylynne

Hi, I had exactly the same problem. I fixed through exporting the intermediate certificates from a Windows box and importing them into keychain. Stroll over to my blog to read the details.

http://steinbauer.org/2015/05/you-have-not-chosen-to-trust-geotrust-ssl-ca-the-i ssuer-of-the-servers-security-certificate/

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Answer 6

tkmatrix

Level 1

4 points

Apr 20, 2016 1:41 PM in response to matthias.steinbauer

I did the certificate import as it is explained by matthias.steinbauer but can't resolve the issue. Finally I updated citrix to Receiver 11.8.2 for Mac from https://www.citrix.com/downloads/xenapp/receivers/receiver-for-mac-1182.html?_ga =1.100163095.827685940.1447637312 and (combined with the imported certificate) issue resolved! I hope this additional info will be helpful for some of you.

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Answer 7

riawi

Level 1

4 points

Sep 19, 2016 4:25 PM in response to tkmatrix

Thanks tkmatrix. After so many tries it worked!

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