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Gmail outgoing server on mac mail says its offline, won't send email

The Gmail outgoing server on mac mail says its offline, won't send email. I receive incoming emails with no problem. I have an imac with OSX Yosemite 10.10.1. This just suddenly started happening today, no apparent cause. Does anyone out there know how to fix this?

Posted on Nov 22, 2014 12:11 PM

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Posted on Nov 22, 2014 12:27 PM

From the Mail app select the Window pulldown menu, then select Connection Doctor. Let Connection Doctor do it’s thing and report back to us what the failure message is. You can also check your Gmail settings by Mail->Preferences->Accounts->Select the Gmail account->Account Information and verify that the Outgoing Mail Server (SMTP) has an entry. If you want to go further pulldown the SMTP server list and select Edit SMTP server list->Gmail->Advanced and make sure it’s using SSL, is using Port 587 and has your correct user name and password. If the password entry is blank, enter your Gmail password and click OK. then start Connection Doctor again.

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Nov 22, 2014 12:27 PM in response to jamiepainter0905

From the Mail app select the Window pulldown menu, then select Connection Doctor. Let Connection Doctor do it’s thing and report back to us what the failure message is. You can also check your Gmail settings by Mail->Preferences->Accounts->Select the Gmail account->Account Information and verify that the Outgoing Mail Server (SMTP) has an entry. If you want to go further pulldown the SMTP server list and select Edit SMTP server list->Gmail->Advanced and make sure it’s using SSL, is using Port 587 and has your correct user name and password. If the password entry is blank, enter your Gmail password and click OK. then start Connection Doctor again.

Nov 22, 2014 4:17 PM in response to lkrupp

Thank you for your help, lkrupp. Using Preferences and Advanced as you suggested, I confirmed all settings that displayed, overwrote the password dots, and then was able to Send messages.


I had changed my Google password yesterday and updated it in the Mail application, but that change evidently only affected incoming messages. I didn't even know the password had to be re-set two places in Mail. But now I do!

Gmail outgoing server on mac mail says its offline, won't send email

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