App Store app won't open

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES ▹ All Messages

from the log list on the left. If you don't see that list, select

View ▹ Show Log List

from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Try to launch the App Store. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name, may appear in the log. Anonymize before posting.

You ran a defective third-party "utility" such as "CleanMyMac" or "MacCleanse" that purports to "clean up" "junk" files. What it really does is to corrupt the operating system and many applications.

The first thing you need to do is remove that software according to the developer's instructions. Never install it, or anything like it, again. Then see below. If you use any iWork applications, you may need to delete them and redownload them from the App Store.

If you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.

If you use FileVault 2, then before running the Installer you must launch Disk Utility and select the icon of the FileVault startup volume ("Macintosh HD," unless you gave it a different name.) It will be nested below another icon with the same name. Click the Unlock button in the toolbar and enter your login password when prompted. Then quit Disk Utility to be returned to the main Recovery screen.

There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode. All other data will be preserved.

*The linked support article refers to OS X 10.10 ("Yosemite"), but the procedure is the same for OS X 10.7 ("Lion") and later.

Besides all the above, your third-party PostgreSQL database manager is crashing and must be fixed or removed.

This is what I get.

11/23/14 6:12:59.652 PM com.apple.launchd.peruser.501[197]: (com.apple.appstore.38048[1123]) Exited with code: 1

11/23/14 6:13:23.381 PM com.apple.launchd.peruser.501[197]: (com.macpaw.CleanMyMac2Helper.diskSpaceWatcher[1126]) Exited with code: 1

Any help will be greatly appreciated. Thanks

Here's what I get:

11/27/14 11:32:26.093 AM com.apple.launchd.peruser.501[183]: (com.apple.appstore.14464[31700]) Exited with code: 1

I would greatly appreciate any help.

Thanks!

Brett

Un-install CleanMyMac2 or if you have, run this program to make sure you got all the pieces.

EasyFind – Spotlight Replacement

Than you for your response.

I have uninstalled CleanMyMac and App Store still does not open.

I can't download the suggested "EasyFind" software because of my problem of App Store not opening.

Is there another place or way I can download this software?

Thanks!

Brett

I actually did not have CleanMyMac software, but I did have WinZip for Mac, which I deleted.

I used Easyfind to delete some of the leftover files.

App Store still will not open.

Still getting this Error when trying yo open App Store...

12/1/14 10:44:55.357 AM com.apple.launchd.peruser.501[176]: (com.apple.appstore.14464[2306]) Exited with code: 1

Any suggestions will be very much appreciated.

Thanks!

Brett

You don't need the installer.

Do a backup. Boot to the Recovery Volume (command - R on a restart or hold down the option key during a restart and select Recovery Volume). Run Disk Utility Verify/Repair and Repair Permissions until you get no errors. Then re-install the OS.

OS X Recovery

OS X Recovery (2)