Jossman22

Q: i am getting an error (-45054) what do i do??

I am getting an error notice (-45054) when I try to download already purchased movies and music

Posted on Nov 22, 2014 10:21 PM

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Q: i am getting an error (-45054) what do i do??

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  • by a brody,

    a brody a brody Nov 24, 2014 7:23 PM in response to Jossman22
    Level 9 (66,875 points)
    Classic Mac OS
    Nov 24, 2014 7:23 PM in response to Jossman22

    Not knowing the system you are getting this error in, is going to be hard to help you with.  Purchased movies and music are not available for Mac OS 9, the Classic operating system from 13 years ago.   That should not be confused for Mac OS X 10.9 Mavericks, or iOS 8 on iPad, iPhone, iPod Touch should not be confused for Mac OS 8 of 16 years ago or Mac OS X 10.8 of 3 years ago.  You posted in the wrong forum.  

     

    See this tip on where to post:

     

    http://discussions.apple.com/docs/DOC-2463

  • by jdceel,

    jdceel jdceel Nov 28, 2014 7:23 AM in response to Jossman22
    Level 1 (0 points)
    Nov 28, 2014 7:23 AM in response to Jossman22

    There are a couple solutions suggested in other threads:

     

    1. Repair disk permissions (open "Utilities" folder in your "Applications" folder; select "Disk Utility"; highlight your hard drive; click on "Repair Disk Permissions"

    2. Change permissions on "Shared" folder to allow "Read & Write" for all users. To do this, follow the instructions below, but do it for the parent "Shared" folder instead of the subfolder "adi" mentioned there.

     

    I found neither of these worked, so did the following (suggested by another user in a different thread):

     

    Allowed "Read & Write" permission for all users in the "adi" folder, which is found in the "Shared" folder

     

    1. Search in Spotlight for "Shared"

    2. In the search results, click on "Shared" folder to open it

    3. In the "Shared" folder, there will be a folder called "adi"

    4. Right click on "adi" and select "Get Info"

    5. At the bottom of the "Get Info" window will be the "Sharing & Permissions" section

    6. At the very bottom right corner is the image of a padlock - click on the lock and enter your password (this allows you to make changes to permissions)

    7. Click on the little up and down arrows to bring up menu of possible permissions for each user

    8. Select "Read & Write" for all users

    9. Click on lock to secure the permissions

     

    This solved my -45054 error message problem. Now downloading happily.

     

    I happened to be on hold with AppleCare at the time and as soon as the tech came on, he confirmed this as a possible solution known to him.

     

    Hope this helps!

    -jc

  • by saffronfrombrighton,

    saffronfrombrighton saffronfrombrighton Dec 10, 2014 6:04 PM in response to jdceel
    Level 1 (0 points)
    Dec 10, 2014 6:04 PM in response to jdceel

    This worked for me when no one else or nothing else would thanks so much!