mingler has stopped working

It's been a third of a year of being unable to sync to Outlook. Is Apple intending to just ignore this...?

Been having the same problem on a new PC, Worse, my iPhone 6 does not ring anymore (even after hard reboots). But since sync no longer works, I can not erase and restore the phone. Clean uninstalls/reboots/re-installs/reboots have not helped. Looks like a coding error in Mingler.exe...

This is my error:

Mingler.exe has stopped working

Problem signature:

Problem Event Name: APPCRASH

Application Name: Mingler.exe

Application Version: 17.669.22.115

Application Timestamp: 54941c4c

Fault Module Name: KERNELBASE.dll

Fault Module Version: 6.1.7601.18409

Fault Module Timestamp: 53159a86

Exception Code: e06d7363

Exception Offset: 0000c42d

OS Version: 6.1.7601.2.1.0.256.48

Locale ID: 1033

Additional Information 1: 0a9e

Additional Information 2: 0a9e372d3b4ad19135b953a78882e789

Additional Information 3: 0a9e

Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

For general advice see Troubleshooting issues with iTunes for Windows updates.

The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.

The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try theiTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.

Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.

tt2

Thanks for the feedback, but the mystery deepens. I discovered that two ringtones on my phone no longer produced sound. Copying those files and using "get info" to change their names ended up with a message that one could not be copied because I was authorized...Changing to sync all tunes resulted in only one of my seven ringtones on the phone, but NO Mingler crash! So now I can sync without a Mingler crash and have all but the two "unauthorized" ringtones on the phone. So it appears that Mingler.exe has some bad code with authorized content on the phone that is not authorized on the computer.

Oddly, iTunes now claims my video card (a GeForce GT720) is too old to play audio although music plays but movies are silent....

You may need to install/reinstall QuickTime.

tt2