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User profile for user: steve3970
steve3970 Author
User level: Level 1
0 points

8.1.1 ipad 2

8.1.1 will not install on iPad 2 . Gets all the way to 'Preparing Update ' then I get an error message of 'Software Update Failed' An error occurred downloading iOS 8.1.1.

iPad 2, iOS 8.1.1

Posted on Nov 23, 2014 8:57 AM

Reply
1 reply
User profile for user: Matt_M.
Matt_M.
User level: Community Operations

Nov 25, 2014 11:47 AM in response to steve3970

Hey steve3970,



Thanks for the question. I understand that you are experiencing issues updating your iPad 2 to iOS 8.1.1. The following resource outlines troubleshooting steps for update issues, including specific steps for various error codes:


Resolve iOS update and restore errors in iTunes - Apple Support

http://support.apple.com/en-us/HT201210


Resolve iOS update and restore errors - Apple Support

http://support.apple.com/en-us/TS3694


If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

http://support.apple.com/en-us/HT201263



Thanks,


Matt M.

Reply

8.1.1 ipad 2

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