airdrop dosen't work?

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Level 1

8 points

airdrop dosen't work?

I'm currently having a Macbook air 2013 with mac os 10.10.1, iPhone5s with IOS 8.1.1.

I have allowed the airdrop discovered by everyone, turned bluetooth and wifi on in both devices. Macbook Air is connecting to the wifi hotspot from iPhone5s.

Handoff is working well, I can see the icon popups out in the dock.

But I can't use airdrop, I can't see any devices in airdrop list from both devices, they can't detect each other. Am I doing anything wrong?

All I want is passing one picture from Mac to iPhone. If I'm using android I should have done that like 100 times by now via bluetooth. I just don't understand why Apple makes it so complicated.

Posted on Nov 23, 2014 9:25 AM

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Answer 1

griff w

Level 4

3,622 points

Nov 25, 2014 12:11 PM in response to steven89757

Hi there steven89757,

I would recommend taking a look at the troubleshooting steps for AirDrop found in the article below.

Mac Basics: AirDrop lets you send files from your Mac to nearby Macs and iOS devices

Tips for sending files

Make sure Wi-Fi and Bluetooth are enabled on your Mac and your iOS device. Although you don't have to connect to a specific network, Wi-Fi needs to be on to send and receive files using AirDrop.

Move your devices closer together. AirDrop is designed to work within a range of approximately 30 feet (9 meters). If you need to send a file to someone farther away, consider using File Sharing, iCloud, or email instead.

If you're using a firewall on your Mac, you won't be able to receive AirDrop files if you have enabled "Block all incoming connections" in the Security & Privacy pane of System Preferences.

Make sure your devices meet system requirements for AirDrop.

-Griff W.

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Answer 2

steven89757 Author

Level 1

8 points

Nov 25, 2014 12:35 PM in response to griff w

Thanks for help. But my problem is weird, when I was in school with both devices connecting to the same wifi, airdrop worked like a charm. When I was at home using iPhone wifi hotspot, only the handoff worked, no matter how close I put them together. It seems like constructing wifi spot disable the airdrop.

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