kellygreenthumb

Q: Why do my notifications not show when I swipe down anymore?

please tell me how to re-start my notifications they are not available when I swipe down from the top of the screen

iPhone 6, iOS 8.1.1

Posted on Nov 24, 2014 6:06 AM

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Q: Why do my notifications not show when I swipe down anymore?

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  • by Brett L,Helpful

    Brett L Brett L Nov 26, 2014 8:22 AM in response to kellygreenthumb
    Community Specialists
    Nov 26, 2014 8:22 AM in response to kellygreenthumb

    Hi kellygreenthumb,

     

    If you are having an issue with Notifications not being available on your iPhone, I would suggest that you troubleshoot using the steps in this article -

     

    Understanding notifications on iPhone, iPad, and iPod touch - Apple Support

     

    The section most relevant is -

    Get help

    Push notifications require an active Wi-Fi or cellular connection.

    Notifications use Wi-Fi only when a cellular connection is unavailable. Firewalls and proxy servers may affect your ability to receive notifications. For more information, see Unable to use Apple Push Notification service (APNs).

    If you're not receiving notifications for a specific app, try these steps:

     

    1. Verify that the app supports notifications.
    2. After installing an app or restoring a backup to a different iOS device, open the app to begin receiving notifications. If the app requires entering or logging in to an account, you will need to do this before receiving notifications.
    3. Check Settings > Notification Center to ensure that the app is configured for notifications. If notifications do not appear in the Notification Center, verify that the Notification Center setting for the app is enabled.

    Thanks for using Apple Support Communities.

     

    Best,

     

    Brett L

  • by kellygreenthumb,

    kellygreenthumb kellygreenthumb Nov 27, 2014 6:54 AM in response to Brett L
    Level 1 (4 points)
    iPhone
    Nov 27, 2014 6:54 AM in response to Brett L

    I Had already done that basic troubleshooting. However what was successful was turning phone off letting it rest 30 seconds and turning it back on restored the APN 's.  Something so simple!!

    Thank you you for your response.

    Kelly