I had to do that myself this weekend. To download an MP3 format, you have to have MP3 files. So you have to highlight the file/album and convert them from MPEG-4 to MP3 format (using the appropriate button). You will then have two sets of files, one is MPEG-4 and the other MP3, for the same song/songs. It doesn't really convert one to another, but creates an additional file, in MP3 format, but keeps the pre-existing MPEG-4 file as well. So, when you want to download the MP3 format, you have to select all the correct files that have MP3 format, not the MPEG-4 format. This "conversion" process doubles the content of files on your computer, since you end up having two files for each original one. If you need to, you can search out the location of the files in the "iTunes" library file, sort them by file type (MPEG vs MP3 suffix), and eliminate those that you don't want.