my iPhone 5 won't charge, I tried different chargers and cleaned the port

I have done everything I can find online to fix this issue

iPhone 5, iOS 8.1.1

Posted on Nov 24, 2014 9:42 PM

Reply
1 reply

Nov 26, 2014 1:30 PM in response to abbyekik

Hi abbyekik,


Welcome to the Apple Support Communities!


I understand that you iPhone is completely unresponsive when you connect it to power to charge. I understand that you have tried some troubleshooting already as well. There are a few more troubleshooting steps that I would recommend in this situation including restarting and resetting. Please use the attached article for further information.


If you can’t charge your iPhone, iPad, or iPod touch - Apple Support


Cheers,

Joe

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my iPhone 5 won't charge, I tried different chargers and cleaned the port

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