Davinci resolve render problem with new Mac Pro

Install a temper monitoring app and see if overheating is the cause.

iStat

Macs Fan Control

others too

Have you checked the Resolve forum. I think this has nothing to do with Mac Pro

I'm pretty sure it's a openCL graphics driver issue. Until Apple and AMD work it out it will persist. I would suggest leaving feedback at Apple as well as calling AppleCare as I did. The more people they hear from the faster a fix will be released.

I'm experiencing the same issue and to say that I'm FURIOUS is an EUPHEMISM!

This nightmare all started October 15th when I decide to make me a present and make my life easier upgrading my coloring gear with the "most powerful mac desktop" on the market.

After spending almost 11K not only I wasted time and money and lost clients but all this is still not over at today's date after a 3rd MAC PRO desktop replacement and after going through apple care to have my 2 D700 and logic board replaced on the last one!!!

Hours and hours of driving to the store, order a new replacement, wait days, reinstall drivers and softwares, render tests etc etc!!!

After hearing from the apple "genius" it definitely looks cool! there are people out there that make transparent enclosures!

It could look like an hairy armpit for what I care, I just want a machine that works for god sake!

Shame on you Apple! Shame on you Blackmagic! Advertising this machine and your software as the best combination out there for color grading!

FIX IT NOW!

same configuration of NtNext

Mac Pro (late 2013)

2,7 GHz 12-Core Intel Xeon E5

1TB SSD

64 GB 1866 MHz DDR3 ECC

2xAMD FirePro D700 6144 MB

OS X Yosemite 10.10.1 (but it also appeared with 10.9)

DaVinci Resolve 11.1.1.006

Pegasus R2 32TB

Hi All,

Same issues in France, in our post house, we buy three "tubes" for replacing old Mac Pros in Colorgrading suites. Result : artifacts when rendering, lines, colour artifacts, etc ... no solution from Apple support (for them, benchmarks are ok). Seems heating problems ... we made a "box" with two fans (one under the mac to flow and one over to aspirate heated air) and ... miracle, most of our problems are solved. So heat is a big issue when GPU's are stressed. We noticed lot more problems when we render interlaced timelines and when we use neat video plug.

so people from Apple support, what do you think about that ?

It is absolutely ridiculous that we have to build boxes for a brand new machine that costed almost 11K!!!

The ventilation / cooling system is advertised as one of the great new technical improvements for the new mac!

CONGRATULATIONS APPLE! GREAT JOB!

I PRETEND THEM TO FIX THIS ISSUE, AND QUICK!

+100500 from Russia. Absolutely the same problem!

Sold my "OLD non-fashion but WORKING macpro" and bought that 12core piece of hSit with D700!!! I can't work with it with 4K. The official service center in Moscow does NOTHING!!! They said it's ok! BUT IT'S NOT! Give me back my money, Apple! OR FIX! Or do or say something!!!

Same here, I was an idiot trusting the new apple product, I also sold my old mac and bought 32TB of thunderbolt storage ( $5K ) that I'm not even able to return or use!

Not mentioning several dead lines missed with my clients that are probably not gonna come back!

I'm ready to hire an attorney and sue for damages!

Who is with me?

As I can see, there is no answer from any Apple-men for a week, since the first reply was post. I'm going to post a this discussion's link to every videoproduction or filming comunity in Russia that I will be able to find, and tell as much people as I can - NOT to spend their money and time for this UNpro stuff. And I'm going to change it on Hackintosh or go back to PC after 8 years with mac ((( . Burn in hеll , Apple!

Shouldn't this be enough? forget the noise with a fan like that on ... this picture looks like a joke and guess what? ISSUE SHOWED UP AGAIN AFTER 2 clips!

Should I put in the freezer for it to work?

Definitely not what they were showing at NAB!

I am in the same situation with my Mac Pro. I discovered the issue back in late September, since then Apple replaced both D700 three times. After the second repair I told them it's not going to change anything replacing the third time because the issue is driver related yet they would not pursue that until I took it in the third time. After the third repair no difference. I have been using the standard candle test and I have been able to produce the glitches within 2 to 5 minutes every time on my system. As an additional test I installed Boot Camp & Resolve. By default, AMD only allows 4GB of memory to be used on AMD GPUs. When I run the standard candle test I cannot produce any glitches. If I set an environment variable to enable 64-bit then run the standard candle test the glitches come back. This is why I believe it's all driver related and it really comes down to Apple and AMD working together on a fix. If it weren't a heat related issue I would think it would take much longer than two minutes for a glitch to be produced, additionally on the window side I can run the same project and get that temperatures higher and no glitches are there.

i've been calling daily to AppleCare with a senior advisor. What's made this whole process so frustrating is the lack of customer support from Apple. I've been through five senior advisers and after two months they are just now acknowledging it might be a driver problem and wait for a fix.

if you recall when 10.9.3 came out it broke open CL and it took Apple almost 2 months before an update came out that fixed it. I was trying to find a way to get our voices louder to Apple. Maybe provide multiple case numbers to show this is effecting a lot of users. I've been told Apple moves engineers around based on priority of need.

i confirm the heating issue. i've installed ISTAT MENU http://bjango.com/mac/istatmenus/ (which allows to manually handle fan speed), increase the fan speed at max, rendering DAVINCI timeline all night ... works perfectly, no artifacts, no issues ... i'd like an answer from apple about this ...

I also tried istat. For me - no effect

do you see on Istat your temp curve ? what is the temp after 15' rendering ?