MacBook Pro Retina Scratched Coating. Even worse.

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Level 1

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MacBook Pro Retina Scratched Coating. Even worse.

I love my MBPr. It's the best Mac I had since years and I'm working on Mac since System 6.

However I think it has a big problem, the coating is scratching. Initially it's appearing only along the borders, now it's appeared at the center of the display

I was cleaning it using a microfiber cloth and eventually a wiped it down with water.

Is it supposed to be a defective screen on a +2000$ machine?

Machine is out of the 2 years warranty so there are only few chances to get it repaired, at least without Apple officially recognize this kind of problem.

Anyone with the same problem? How much to change the display?

MacBook Pro with Retina display, OS X Yosemite (10.10.1)

Posted on Nov 25, 2014 4:01 AM

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Answer 1

ikyamoet

Level 1

0 points

Nov 26, 2014 9:51 PM in response to malcommac

I'm in the exact same situation of you, same Macbook Pro retina (late 2013) and same bad coating..

It happens to my macbook under its first year (10 months after I bought it) and Apple refuse to repair it, they told me it's a aesthetic problem and not covered under the warranty.

I tried my best to make them understand the situation but after 6 senior advisor or similar levels and a lot of hours on telephone, I'm quite discouraged.

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Answer 2

spudnuty

Level 5

7,128 points

Nov 26, 2014 10:32 PM in response to malcommac

How far out of the warrantee is it?

If it's not too long you might get a supervisor to ok a repair.

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