The password-recovery website is not working. It says Apple has sent me a link to do that to my email address, but they did not. I've tried this several times with no luck. So I cannot recover my password.
Mac mini Server (Mid 2010), Mac OS X (10.6.8)
If you have a rescue email address on your account then you've checked the inbox and spam folder on that account as well, and you can't reset your password by answering your security questions on http://iforgot.apple.com ?
You can try contacting Support in your country, after confirming your id and that it's your account they should be able to reset your password.
Contacting Apple about account security : http://support.apple.com/en-us/HT5699
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
I've tried to answer the security questions, but my date of birth is wrong. I don't remember to write it in the first place. I'm in the UK, I guess I will have to call them. Thank you for your fast response King_Penguin!! 🙂
It's just weird that they never sent me those emails with the link though.
Do you know what address they sent it to and do you have access to that email account.
Yes. I rechecked emails on that email address I still use, but no new ones from Apple.
So you do know what the recovery address is?
Yes. What I cannot get is to Apple to send me the link I need to recover my password from that Apple ID. I am not getting any email they said they sent me.
The password-recovery website is not working. It says Apple sent me a link to do that to my email address, but they did not.
